Student Engagement Analyst III

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the complete communications workflow for the Directorate: receive requests through a unified channel and standardized brief, classify, prioritize, produce, validate, distribute, and document communications.

• Develop or collaborate on the creation of targeted and personalized communications at scale for the student population, primarily utilizing the internal distribution platform.

• Generate various versions of each communication tailored for specific internal and external audiences.

• Conduct pre-send validation of essential communications.

• Curate communication channels, encompassing notifications, emails, push notifications, and WhatsApp.

• Maintain a proactive communications calendar, template repository, and positive agenda.

• Prepare and consolidate requests for coordination with Corporate Communications.

• Ensure communication records and traceability, including version control.

• Assist in measuring the effectiveness of communication journeys in partnership with the team’s data analyst.

• Leverage generative AI and institutional templates to enhance productivity, including the creation and visual refinement of materials for internal dissemination.

⛳️ Requirements

• Bachelor’s degree in Communications, Marketing, Journalism, Advertising, Public Relations, or a related discipline.

• Experience in relationship communications, CRM, or communications with large customer/user bases, emphasizing segmentation and personalization at scale.

• Exceptional Portuguese writing abilities with the capacity to adjust tone and language for diverse audiences (students, operations, and management).

• Competence in reading and interpreting data and metrics to inform communication strategies.

• Familiarity with communication distribution and automation platforms.

• Experience utilizing generative AI and templates as productivity enhancement tools.

• An agile, corporate-minded profile with the autonomy to manage agendas involving multiple teams and prioritize competing demands.

🏝️ Benefits

• Tuition assistance.

• Ability to nominate two individuals for tuition assistance.

• Well-being and Quality of Life Program.

• TotalPass.

• Zenklub.

• ECOA – Ânima Corporate School, providing over 100 free courses.

• Birthday day off.

• Half-day paid leave on the birthday of an employee’s child up to 16 years old.

• People Value Program: gift cards for educators during significant milestones in their lives, such as marriage, childbirth, or earning a new degree.

• Health insurance.

• Dental insurance.

• 100% remote work.