Strategy & Ops Associate, Applied AI

This is a fully remote position, open to applicants in United States.

📋 Description

• Carry out high-priority tooling and automation projects.

• Develop and refine workflows, integrations, and automation processes.

• Enhance and maintain systems across various tools.

• Diagnose issues and boost system reliability.

• Participate in the continuous enhancement of system connections and operations.

⛳️ Requirements

• Technical Fluency - proficient in utilizing APIs, integrations, and automation tools.

• Execution Discipline - adept at managing multiple priorities efficiently while ensuring quality.

• Systems Thinking - grasp of how tools and dependencies interrelate.

• Problem Solving - convert defined challenges into effective solutions.

• Ownership Mindset - accountable for delivering high-quality work and enhancing operations to optimize tools and processes.

• Nice to Have: Experience with support platforms (e.g., Zendesk), familiarity with AI-driven tools, and a background in Operations, Support, or Customer Experience.

🏝️ Benefits

• Health insurance

• Flexible work arrangements

• Professional development opportunities