Strategy and Operations Lead, Deal Pricing

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute strategy effectively by converting high-level annual objectives into actionable quarterly OKRs, ensuring clear accountability and measurable advancement.

• Oversee the operational cadence, facilitating the team’s rhythm (MBRs, QBRs, and leadership syncs) to enhance accountability, identify risks, and remove cross-functional obstacles.

• Collaborate with the tooling and analytics team to monitor functional performance, leveraging data to guide pricing strategies, operational shifts, and executive decisions.

• Serve as the primary liaison between Sales velocity and risk-mitigation functions (Deal Strategy, Finance, Treasury). Establish and uphold SLAs for deal pricing approvals to maintain global consistency.

• Anticipate process friction and work with partner operations teams to redesign playbooks and clarify decision-making boundaries.

• Create and maintain a centralized source of truth for deal pricing frameworks, guidelines, and Standard Operating Procedures (SOPs), ensuring that documentation is version-controlled and easily accessible.

• Collaborate with Sales Enablement to translate intricate commercial policies into self-service guides and playbooks, empowering Sales to execute straightforward deals autonomously.

• Lead the evolution of our CRM and CPQ systems, transforming manual, spreadsheet-driven pricing into automated, scalable workflows.

• Identify and implement AI and LLM solutions to enhance operations, including automating documentation, summarizing legacy contract terms, and extracting data from unstructured sales communications.

⛳️ Requirements

• 6–8+ years of experience in Business Operations (BizOps), Sales and Revenue Operations, Management Consulting, or a Chief of Staff position supporting a high-growth GTM team.

• Practical experience with generative AI tools (e.g., LLMs, advanced prompting techniques, AI-driven search/synthesis tools) to enhance productivity. While not a software engineer, you are “technically savvy” and can navigate data structures and AI orchestration tools to independently develop prototypes or initial solutions.

• Demonstrated ability to translate overarching corporate strategy into operational execution frameworks (OKRs, KPIs).

• Exceptional written communication skills. You must be adept at crafting clear, organized, and highly professional playbooks and memos (essential for Stripe’s document-centric culture).

• Proven experience in mapping complex, cross-functional processes, identifying root causes of friction, and redesigning workflows to enhance cycle times.

• Strong knowledge of GTM technology stacks (Salesforce, CPQ, workflow automation) and the capability to write clear business requirement documents (BRDs) for technical teams.

🏝️ Benefits

• Paid time off

• Professional development opportunities