Strategic Sales Manager – Existing Customers

This is a fully remote position, open to applicants in Germany.

📋 Description

• In the role of Strategic Account Manager, you will serve as the main point of contact for your clients.

• You will engage with them to understand their challenges, assess their use of our products, and pinpoint opportunities to deliver genuine value.

• Your responsibilities include managing contract renewals as well as collaboratively developing strategies for upselling and cross-selling, always striving to enhance their success.

• You will coordinate with various stakeholders, share your strategic insights, and take charge of ensuring that each partnership thrives sustainably over the long term.

• You will independently oversee a portfolio consisting of 60–100 Mid-Market and Enterprise clients.

• Your duties will also involve the renewal of existing contracts, which includes creating proposals, negotiating prices, and aligning with multiple stakeholders.

• Collaborating with your Customer Success Manager, you will identify opportunities for cross-selling and upselling, showcase the value of additional products, and outline targeted actions.

• You will record developments in Salesforce and Planhat, create reliable forecasts, and establish clear next steps for each deal.

⛳️ Requirements

• 3–4 years of experience in selling B2B SaaS products, whether in new business or existing-business sales.

• Familiarity with Mid-Market and Enterprise clients and their complex decision-making processes.

• Value-Based Selling is integral to your approach; you focus on selling solutions that provide real value rather than merely features.

• You possess experience in forecasting, enabling you to realistically assess opportunities and produce transparent projections.

• Your communication skills are clear and concise, allowing you to simplify complex topics and select the appropriate language for both customers and colleagues.

• You have a curious mindset and are eager to learn, asking questions, reflecting on processes, and embracing feedback to foster continuous improvement.

• Fluency in German and English is required (minimum C1 level).

🏝️ Benefits

• Autonomy: We value your expertise and provide you with the freedom to excel in your role.

• Sustainable growth: Our company is profitable, generating over €45M in ARR and continuing to grow sustainably, backed by a leading private equity firm focused on technology and software.

• Commission: We offer fair and attainable targets.

• Culture: Join a highly collaborative and high-performing team that regularly participates in company events and team gatherings in Berlin.

• Health & well-being: Enjoy 30 vacation days plus an additional mental health day, along with access to the Nilo.health platform.

• Investment in your personal growth: We provide clear career paths and an annual learning & development budget of €2,000.

• Benefits: Access to an Urban Sports Club membership, Hrmony subscription, JobRad, or a subsidy for the Deutschland-Ticket.

• Home office? No issue! While we have a pleasant office in central Berlin and prefer you to live in Berlin, you can also work 100% remotely from anywhere in Germany.

• Workation: You have the option to work remotely for up to 12 weeks from any country or continent of your choice.