Strategic Program Manager II

This is a fully remote position, open to applicants in Alabama, +23 more states.

📋 Description

• Oversee intricate, cross-departmental programs that have significant business implications.

• Take responsibility for planning, governance, risk management, stakeholder alignment, and tracking execution.

• Collaborate with senior leadership to convert strategy into actionable initiatives.

• Direct and manage program activities to guarantee timely and successful outcomes, providing strategic guidance and supervision.

• Set operational objectives and work plans, delegating tasks as appropriate.

• Create and sustain comprehensive program plans, including scope, timelines, and resource distribution, ensuring alignment with organizational objectives.

• Apply strategic policies when determining methods, techniques, and evaluation criteria to achieve results.

• Supervise the execution of multiple complex projects, ensuring alignment with program goals and objectives.

• Manage interdependencies and integration across projects, ensuring smooth coordination and delivery.

• Develop scalable mechanisms, templates, rhythms, and operating models for program execution.

• Communicate effectively with executives, business owners, and technical teams.

• Establish and track key performance indicators to assess program success.

• Utilize these metrics to drive performance enhancements and ensure program objectives are achieved.

• Regularly assess and modify critical metrics to stay aligned with evolving program goals.

• Implement quality assurance processes to ensure project deliverables meet required standards and specifications.

• Document and disseminate lessons learned and best practices across projects to foster continuous improvement and knowledge sharing within the organization.

• Create a knowledge repository for future reference.

• Address and resolve conflicts that arise within the program, ensuring effective issue management without compromising program success.

• Apply conflict resolution strategies to maintain a collaborative work environment.

• Generate and present comprehensive program reports to senior management, offering insights into program performance, risks, and opportunities.

• Maintain transparency and accountability in program reporting.

• Promote innovation within the program, identifying process improvement opportunities and implementing new methods to enhance program outcomes.

• Cultivate a culture of continuous improvement and innovation.

• Provide training and development opportunities for project managers and coordinators, ensuring they are equipped with the necessary skills and knowledge to thrive.

• Mentor and support junior program managers to develop a strong talent pipeline.

• Act as a thought leader in program management, contributing to the development of best practices and standards in collaboration with the COE and portfolio management office.

• As needed, manage relationships with external vendors and suppliers, ensuring their contributions align with program goals and provide value to the organization.

• Negotiate contracts and oversee vendor performance.

• Identify and manage program risks and interdependencies, developing and implementing mitigation strategies.

• Monitor risk statuses throughout the program and inform key stakeholders.

• Conduct regular risk assessments and update risk management plans accordingly.

• Manage program budgets and financial forecasts, ensuring cost-effectiveness and alignment with financial objectives.

• Monitor financial performance and make necessary adjustments.

• Ensure compliance with budgets and financial targets.

⛳️ Requirements

• 10+ years of experience in project management principles and methodologies.

• 10+ years of program/project delivery experience.

• Required experience in personal lines insurance, particularly in auto and homeowners lines of business.

• Bachelor's degree in a related field or an equivalent combination of education and experience.

• PMP/PMI certification or equivalent experience as a program manager for over 5 years.

• Proven experience leading large, ambiguous, cross-functional programs.

• Demonstrated capability to influence senior stakeholders.

• Strong executive communication and decision-making skills.

• Experience in enhancing program management practices or operational mechanisms.

• Ability to mentor peers and lead through influence.

• Strong judgment, ownership, and the ability to operate independently.

• Experience in managing competing priorities across various teams or portfolios.

• Advanced organizational and multitasking capabilities.

• Advanced analytical and critical thinking skills.

• Ability to manage medium to large programs with moderate complexity.

• Proficient in stakeholder management and executive reporting.

🏝️ Benefits

• Comprehensive total compensation package.

• Eligibility for annual bonuses for most roles.

• 401(k) plan with company matching.