Strategic Partner, Major Accounts

This is a fully remote position, open to applicants in California.

📋 Description

• Lead the global account strategy encompassing sales, supply chain, pricing, and contract teams.

• Propel growth within a matrix-selling environment through collaboration with internal teams and external suppliers.

• Act as the executive liaison for global accounts.

• Oversee account communications, performance metrics, and strategic initiatives.

• Formulate and implement pricing and margin strategies in collaboration with finance and procurement.

• Negotiate terms with manufacturers and channel partners.

• Present and guide contract proposals for both new and existing opportunities.

• Champion customer needs internally to ensure prompt resolution and long-term alignment.

• Sustain global account performance and customer engagement through travel.

⛳️ Requirements

• A Bachelor’s degree or equivalent experience is required.

• Over 7 years of sales leadership experience in a global, matrixed setting.

• Demonstrated success in managing executive-level customer relationships.

• Experience in leading cross-functional teams.

• Strong executive presence with the capability to influence legal, finance, operations, and technical functions.

• Proficiency in pricing strategy, contract negotiation, and vendor management.

• Competence in presentations, proposal development, change management, and strategic initiatives.

• Awareness of global markets and cultural fluency in customer engagement.

• Willingness to travel up to 50% of the time.

• Candidates should be located in or near the Bay Area.

• Preferred experience in life sciences, pharma, biotech, or specialty chemicals.

• Preferred familiarity with multi-supplier/channel distribution or scientific supplier networks.

• Preferred exposure to CDMO, CRO, capital equipment, or regulated environments.

• Familiarity with CRM systems like Salesforce or Dynamics.

• Familiarity with forecasting tools such as Power BI.

• Knowledge of GMP, ISO, and global compliance standards.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Wellness programs.

• Health savings accounts.

• Flexible spending accounts.

• 401(k) plan with company match.

• Employee stock purchase program.

• 11 paid holidays.

• 18 PTO days accrued annually.

• Volunteer time off.

• 6 weeks of 100% paid parental leave (except in states that offer paid family leave).

• Learning experiences that support career growth and success.

• A diverse, equitable, and inclusive culture.