Strategic Operations Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the Vice President of Operations to define, coordinate, and implement high-priority strategic projects throughout the organization. Ensure that priorities are clearly established, workstreams are monitored, and stakeholders are aligned.

• Assist the VP of Operations in overseeing cross-functional initiatives that engage teams from Sales, Marketing, Customer Success, Product, Finance, and Operations. Facilitate effective communication, track progress, identify obstacles, and ensure tasks are completed.

• Engage in ad hoc strategic projects as required, swiftly gaining context, organizing workstreams, and advancing initiatives from conception to execution.

• Provide support for strategic efforts related to Prompt’s market entry strategy, including pricing, packaging, segmentation, competitive analysis, and associated business evaluations.

• Perform market research to analyze industry trends, customer segments, competitors, market dynamics, and emerging opportunities. Convert findings into straightforward, actionable summaries for leadership.

• Assist in the analysis of total addressable market and related strategic evaluations to assess growth opportunities, new market verticals, and potential expansion areas.

• Aid in exploring new market verticals or customer segments by researching market size, customer requirements, competitive landscape, operational challenges, and strategic alignment.

• Leverage data to inform strategic recommendations, business cases, and operational decisions. Create analyses that enable leadership to assess opportunities, trade-offs, and risks.

• Collect information from internal systems, stakeholders, and external sources, then synthesize it into clear updates, memos, presentations, and recommendations.

• Utilize AI tools effectively to enhance research, structure analysis, summarize information, and improve the quality and efficiency of strategic tasks.

• Provide clarity to ambiguous problems by defining objectives, identifying critical questions, organizing actionable steps, and advancing work with minimal guidance.

• Contribute to the establishment of efficient systems for tracking projects, decisions, responsibilities, timelines, and follow-ups across strategic initiatives.

• Tackle new challenges with curiosity, sound judgment, and initiative. Be prepared to navigate between high-level strategic thought and detailed execution.

⛳️ Requirements

• 3–5 years of experience in operations, strategy, consulting, business operations, or a similar analytical/project-oriented role.

• Strong quantitative and analytical capabilities, with proficiency in structuring problems, working with data, identifying insights, and supporting strategic decision-making.

• Proficient in Google Sheets or Excel for analysis, modeling, tracking, and reporting purposes.

• Exceptional ability to conduct market research, competitive analysis, and business evaluations using both internal data and external sources, including AI tools.

• Comfortable utilizing AI tools to enhance research, synthesis, analysis, and execution. Eager to experiment with new tools to increase efficiency and improve output quality.

• Capable of managing multiple workstreams, coordinating among stakeholders, tracking progress, and ensuring follow-through in a dynamic environment.

• Excellent written and verbal communication skills, with the ability to distill complex information into clear updates, memos, presentations, and recommendations.

• Able to operate effectively in situations where problems are not fully articulated. Comfortable asking pertinent questions, establishing structure, and moving work forward without detailed instructions.

• Possess a "no task too small" mindset, demonstrating readiness to switch between strategic analysis, project coordination, research, and hands-on operational execution.

🏝️ Benefits

• Competitive salaries

• Remote/hybrid work environment

• Potential equity compensation for exceptional performance

• Flexible paid time off

• Company-sponsored lunches for all employees

• Company-paid disability and life insurance benefits

• Company-paid family and medical leave

• Medical, dental, and vision insurance coverage

• Discounted pet insurance

• Flexible spending and commuter benefits

• 401k retirement plan

• Credits for online and in-person fitness classes or gym memberships

• Recovery suite at headquarters, featuring a cold plunge, sauna, and shower