Strategic National Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership and oversee a portfolio of around 15–20 key national accounts.

• Create yearly business plans and growth strategies tailored for each account assigned.

• Establish and nurture relationships with executive leadership, agency management, stakeholders, and influential figures.

• Conduct regular business reviews and performance evaluations with strategic partners.

• Discover opportunities to enhance passenger production, advisor participation, and market share.

• Achieve annual passenger growth targets across designated accounts.

• Propel growth in First Time Travelers (FTT), repeat customers, and new product categories.

• Identify chances to extend Tauck’s reach within agency networks and advisor communities.

• Utilize account analytics, performance metrics, and market trends to shape growth strategies.

• Collaborate with assigned Business Development Managers to devise and implement advisor engagement, training, and activation strategies for the designated strategic accounts.

• Spearhead advisor acquisition efforts, educational initiatives, and partner events aimed at enhancing advisor knowledge, confidence, and sales performance.

• Mentor, educate, and support travel advisors on Tauck's offerings, sales strategies, and best practices to assist them in expanding their business and securing more bookings.

• Boost advisor involvement in Tauck training programs and continuous educational opportunities to promote advisor activation and sustained engagement.

• Ensure advisors have access to the necessary tools, resources, marketing support, and business insights to effectively promote and sell Tauck.

• Act as the main point of contact between Tauck and key agency partners.

• Negotiate participation in preferred supplier programs, marketing opportunities, and growth initiatives.

• Work closely with Sales Leadership on strategic partnership opportunities and contract negotiations.

• Identify and seek out new national partnership opportunities that align with long-term growth goals.

• Collaborate with Trade Marketing, Groups Sales, Reservations, Operations, and Sales Operations teams to bolster partner success.

• Advocate for partner needs within the organization and coordinate resources to tackle opportunities and challenges.

• Provide market intelligence, competitive insights, and partner feedback to leadership.

• Support company initiatives related to advisor acquisition, product launches, and strategic growth priorities.

⛳️ Requirements

• Over 10 years of experience in travel industry sales, account management, or business development.

• Proven track record in managing strategic partnership relationships successfully.

• Demonstrated capability to increase passenger volume and account engagement.

• Experience in conducting executive-level business reviews and presentations.

• Strong grasp of the travel advisor distribution channel.

• Familiarity with partner marketing strategies, including the ability to assess performance, analyze outcomes, and measure return on investment to guide future initiatives.

• Willingness and ability to travel extensively.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive benefits package including health, dental, and retirement plans.

• Opportunities for professional development and career advancement.

• A collaborative and dynamic work environment.

• Employee discounts on travel and Tauck services.