Strategic Implementation Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage Syndio’s most critical accounts from start to finish within a targeted portfolio of two to three intricate enterprise clients.

• Collaborate daily with VPs of Total Rewards, leaders in compensation, and executive sponsors.

• Conduct and analyze pay equity assessments while facilitating discussions around compensation and total rewards.

• Provide guidance on workplace equity strategies and convert concepts into quantifiable outcomes on a global scale.

• Oversee complex, multi-product implementations and migrations, which include Data Hub migrations, Decisions rollouts, and preparations for the EU Pay Transparency Directive.

• Navigate organizational structures and stakeholder maps across multiple regions.

• Present Value Realization narratives that highlight milestones and deliver tangible ROI.

• Develop Syndio’s high-touch, proactively deployed expert support model.

• Collaborate with Product, Revenue Marketing, and Engineering to advocate for customer needs and create scalable playbooks.

• Facilitate onboarding, identify strategic account stakeholders and requirements, lead customer discussions independently, manage implementation roadmaps, and drive measurable value.

⛳️ Requirements

• Extensive expertise in pay equity, compensation, or total rewards.

• Proficient in performing and interpreting pay equity analyses.

• Considerable experience in implementing or managing enterprise SaaS customers.

• Experience with large, complex, and demanding enterprise accounts.

• Strong project management and planning capabilities.

• Ability to instill structure and momentum throughout long, high-stakes engagements.

• Comfort operating on a global scale and navigating large, matrixed, multi-region organizations.

• Credibility and confidence when engaging with VP and executive-level stakeholders.

• Capacity to cultivate trusted-advisor relationships.

• Previous experience in people leadership may be relevant to the individual contributor role.

• Commitment to closing pay and opportunity gaps and fostering workplace fairness.

• Ability to excel in an environment characterized by autonomy and ambiguity.

• Proactive, organized, empathetic, calm, and confident demeanor when dealing with demanding customers.

🏝️ Benefits

• Syndio Equity.

• Flexible Vacation Policy.

• Paid sick & safe time.

• Compassion leave.

• Voting leave.

• Medical, Dental, Vision; Syndio covers 90% of employee premiums and 50% for dependents.

• Life Insurance & Disability; Syndio pays the entire premium.

• 401(k).

• Remote work available within the U.S.

• Preference for East Coast (ET) to effectively support global clients.