Strategic Enterprise Sales Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Cultivate executive relationships with Rockbot's most significant potential clients, positioning Rockbot as a long-term strategic collaborator instead of merely a vendor.

• Comprehend the decision-making processes of large, multi-location enterprises, and develop a clear understanding of the individuals who influence those decisions.

• Foster relationships across various departments, including Marketing, Media, Operations, IT, Store Experience, Merchandising, Procurement, Finance, and Executive Leadership.

• Create detailed account maps that identify decision-makers, champions, influencers, and blockers, utilizing them to strategize account penetration.

• Grasp customer business objectives before proposing viable solutions.

• Pose insightful questions, challenge existing assumptions, and uncover opportunities that customers may not have previously considered.

• Convert business objectives into strategic solutions that enhance customer experience, unlock new revenue streams, modernize in-store communications, and achieve measurable business results using Rockbot's platform, rather than merely pitching individual products.

• Spearhead strategic enterprise opportunities from the initial conversation through deployment and expansion, taking ownership of the outcome despite involvement from multiple teams.

• Recognize when and how to engage the appropriate internal experts—Product, Advertising, Customer Success, Implementation, Engineering, and Operations—while consistently maintaining ownership of the customer relationship.

• Coordinate cross-functional teams to guarantee a seamless experience for customers, from initial engagement to deal closure and beyond.

• Look beyond the initial deployment to formulate long-term account strategies identifying opportunities for expansion across locations, new revenue streams, and additional business outcomes.

• Establish and sustain trusted relationships with clients operating large-scale, multi-location businesses, acting as their long-term strategic partner as their needs evolve.

⛳️ Requirements

• Over 10 years of experience selling complex, multi-product or solution-based offerings to large, multi-location organizations in industries such as retail, restaurants, hospitality, convenience, grocery, or similar sectors.

• A demonstrated history of closing six- and seven-figure deals while navigating lengthy, complex, multi-stakeholder buying processes.

• Strong skills in account planning and stakeholder orchestration, with the capability to map, penetrate, and influence complex buying organizations.

• Experience in leading cross-functional deal teams and managing enterprise opportunities from initial engagement to closure.

• Executive presence with outstanding written and verbal communication skills, showcasing the ability to build trusted relationships at the C-suite level.

• Experience in OOH, DOOH, retail media, digital media, advertising, or customer experience technology is highly desirable; extensive traditional enterprise SaaS experience is not mandatory.

• Technical curiosity and aptitude for quickly learning about hardware, installation, and platform functionality through previous experience or on-the-job training.

• Strong analytical and strategic thinking abilities, employing a data-driven approach to assess opportunities and enhance sales outcomes.

🏝️ Benefits

• Commission

• Equity

• Benefits for all team members