Strategic Customer Success Manager, German

This is a fully remote position, open to applicants in Germany.

📋 Description

• Manage a portfolio of strategic enterprise accounts characterized by global complexity.

• Facilitate executive business reviews and strategic planning aligned with customer outcomes.

• Promote the adoption and advancement of Jamf solutions across extensive deployments.

• Collaborate with Sales and Technical teams to pinpoint growth opportunities and implement expansion strategies.

• Serve as a thought leader, shaping Jamf’s product roadmap and success initiatives.

⛳️ Requirements

• High School Diploma / GED Degree. (Required)

• 5+ years of experience in Customer Success or Account Management within a SaaS setting. (Required)

• Demonstrated success in managing strategic enterprise accounts with global complexity. (Required)

• In-depth knowledge of Apple ecosystems and enterprise IT workflows. (Required)

• Proficient in German. (Required)

• Background in IT, cybersecurity, or endpoint management solutions. (Preferred)

• Technical knowledge in MDM, Apple Business Manager, or security frameworks. (Preferred)

• 2-Year / Associate Degree or higher. (Preferred)

• Certifications in Jamf Products (Jamf 100, Jamf 170, Jamf 200). (Preferred)

• A combination of relevant experience and education may be considered.

🏝️ Benefits

• Recognized as a 2025 Best Companies to Work For by U.S. News.

• Honored as a 2025 Newsweek America’s Greatest Workplaces for Mental Well-being.

• Acknowledged as a 2025 Newsweek America’s Greatest Workplaces for Gen Z.

• Named one of Forbes Most Trusted Companies in 2024.

• Selected as a 2024 Best Companies to Work For by U.S. News.

• Recognized as a 2024 Newsweek America’s Greatest Workplaces for Parents & Families.

• Honored as a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®.

• Selected as a 2024 Best Technology Company to Work For by U.S. News.

• Acknowledged as a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine.

• We believe that great ideas can originate from anyone, which is why we empower everyone to make an impact. Our 90% employee retention rate reflects this commitment!

• You will have the chance to create a real and significant impact for over 75,000 global customers with the leading Apple device management solution available.

• We prioritize people over profits, which is why our customers continually return to us.

• Our volunteer time off program enables employees to support and give back to their communities.

• We encourage you to be your authentic self. We actively seek and value diverse perspectives to ensure Jamf is a welcoming environment where everyone can thrive.

• 22 of the 25 world’s most valuable brands rely on Jamf to perform at their best (as ranked by Forbes).

• With over 100,000 Jamf Nation users, we host the largest online IT community in the world.