Strategic Accounts Manager – Project Nova

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Accountable for expanding and enhancing the commercial and customer success of the Nova programme.

• Emphasize the importance of cultivating long-term relationships over short-term sales tactics.

• Collaborate closely with senior stakeholders to gain insights into their objectives, challenges, and identify potential opportunities.

• Serve as the commercial lead for Nova, developing a portfolio of high-value accounts and prospects.

• Propel growth in the UK market while partnering internally to provide value to Gladstone customers.

• Foster robust, trusted relationships with senior decision-makers, including C-Suite executives, Heads of Service, and Directors.

• Create and sustain clear account plans that align customer objectives with Nova as a platform-level AI solution.

• Develop pipeline and increase market penetration within targeted strategic accounts in the leisure industry.

• Identify and capitalize on opportunities for upselling, cross-selling, and expanding solutions across existing accounts.

• Accurately forecast account revenue and contribute to the overarching business growth targets.

• Establish Gladstone as a solution partner that translates insights into actionable strategies.

⛳️ Requirements

• Demonstrated experience in scaling AI platforms into sales with strategic accounts in the leisure and fitness sectors.

• Strong commercial acumen with a background in contract negotiations, renewals, and long-term agreements.

• Capability to establish credibility with senior stakeholders and influence decisions at the board or executive level.

• Experience working within complex organizations, preferably in the public sector, leisure, health, or education fields.

• Exceptional communication skills, with the capability to articulate technical solutions in easily understandable terms.

• Background in leisure management, SaaS platforms, or regulated/public sector environments.

• Familiarity with framework agreements and public sector procurement processes.

• Insight into digital transformation challenges faced by membership-based or customer-facing services.

🏝️ Benefits

• Health insurance

• Professional development opportunities

• Flexible working hours