Strategic Accounts Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• The Manager will be accountable for enhancing and advancing the commercial and customer success of the Nova programme.

• This position emphasizes the importance of fostering long-term relationships over pursuing short-term sales.

• Create and oversee a portfolio of strategically significant clients in the leisure, public sector, and enterprise markets.

• Establish strong, trustworthy connections with senior decision-makers, including C-Suite executives, Heads of Service, Directors, and Commercial Leads.

• Formulate and sustain clear account strategies that align customer goals with Nova as a platform-level AI solution.

• Recognize and capitalize on opportunities for upselling, cross-selling, and expanding solutions within current accounts.

• Attain a comprehensive understanding of each client's operational challenges and strategic priorities.

• Ensure that CRM data, account notes, and forecasts are precise and current.

• Oversee compliance with contracts, pricing negotiations, and commercial risks within your account portfolio.

⛳️ Requirements

• Demonstrated experience in scaling and promoting AI platforms through sales to strategic accounts in the leisure and fitness sector.

• Strong commercial insight with experience in contract negotiations, renewals, and establishing long-term agreements.

• Capacity to build trust with senior stakeholders and influence at the board or executive level.

• Background in navigating complex organizations, preferably in the public sector, leisure, health, or education fields.

• Exceptional communication abilities, with the skill to convey technical solutions in straightforward language.

• Experience in leisure management, SaaS platforms, or regulated/public sector environments.

• Familiarity with framework agreements and the procurement processes within the public sector.

• Awareness of digital transformation challenges in membership-based or customer-facing services.

🏝️ Benefits

• Join a leading leisure management software provider with over 40 years of industry experience.

• Collaborate with organizations that significantly contribute to health, wellbeing, and community enhancement across the UK.

• Supported by Jonas Software and Constellation Software, providing long-term security, investment, and growth opportunities.

• A culture that prioritizes collaboration, innovation, and doing what is right for customers.