Strategic Account Specialist – Southwest

This is a fully remote position, open to applicants in California.

📋 Description

• Take ownership of and oversee a portfolio of designated strategic accounts, which include high-volume aesthetic practices, multi-location clinics, key customer targets, and KOL accounts.

• Implement strategies for account contracts by enhancing utilization across all contracted locations, facilitating pull-through initiatives, and collaborating with Strategic Account Managers to boost Letybo market share.

• Create and carry out tailored account plans aimed at driving product adoption, customer retention, account growth, reorder frequency, and long-term success.

• Promote consistent product utilization through education, follow-up, business collaboration, and alignment of field and internal resources.

• Cultivate strong relationships with physicians, injectors, practice managers, business owners, office staff, and key decision-makers.

• Assist in the effective launch, activation, and sustained performance of both new and existing strategic accounts.

• Monitor progress towards utilization goals, revenue targets, account growth metrics, and forecasting expectations.

⛳️ Requirements

• A Bachelor’s degree is required; equivalent professional experience may be considered based on business needs.

• 3–5+ years of experience in sales, account management, business development, customer success, or practice development within the realms of medical aesthetics, healthcare, medical devices, dermatology, pharmaceuticals, biotech, or related sectors.

• Strong preference for experience in medical aesthetics, injectables, dermatology, or buy-and-bill environments.

• Prior experience in supporting strategic accounts, key accounts, multi-location clients, or managing high-value customer relationships is preferred.

• Exceptional consultative selling and relationship management abilities with a knack for influencing various stakeholders and driving account expansion.

• A business consulting mindset with the capability to identify practice gaps, resolve issues, and implement effective solutions that foster adoption, utilization, and customer success.

• Strong business acumen with the ability to analyze account performance, utilization trends, and revenue opportunities.

• Outstanding communication, presentation, and follow-up abilities for in-person, virtual, and phone-based customer interactions.

• Experience in cross-functional collaboration with sales, clinical, marketing, training, customer service, and operational teams.

• Proficient in Salesforce CRM and Microsoft Office Suite.

• Self-driven, highly cooperative, adaptable, and comfortable functioning in a rapidly growing entrepreneurial environment.

🏝️ Benefits

• Competitive salary.

• Incentive compensation linked to territory performance.

• Bonuses for sales execution and account growth.

• Comprehensive health insurance.

• Opportunities for professional development.

• Collaborative working environment.