Strategic Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take charge of revenue growth, renewals, and expansion objectives for designated UK accounts, emphasizing multi-site rollouts after successful pilot programs.

• Convert pilot results into persuasive commercial and operational business cases that appeal to UK providers, highlighting ROI, workforce efficiency, quality, and risk management.

• Establish and maintain trusted relationships with senior stakeholders, such as Managing Directors, Operations Directors, Clinical Leadership, and Finance personnel.

• Facilitate executive-level reviews and steering discussions, positioning Teton as a long-term strategic partner instead of merely a point solution.

• Navigate the specific decision-making processes in the UK, including clinical governance, phased rollouts, break clauses, and budgeting cycles.

• Collaborate closely with Business Development, Customer Success, and Delivery teams to ensure that pilot initiatives are set up for expansion from the outset.

• Uphold disciplined forecasting and maintain pipeline accuracy in CRM, offering clear insights into the likelihood of expansion, timing, and associated risks.

• Represent Teton confidently in client meetings, site visits, and significant industry events, enhancing our visibility within the UK market.

⛳️ Requirements

• Over 5 years of experience in enterprise SaaS account management or enterprise sales, with a direct focus on expansion and renewal revenue.

• Strong commercial acumen and comfort in advancing deals post-sale through complex, multi-stakeholder decision-making processes.

• Demonstrated capability to sell value and results rather than features, while constructing credible business cases for senior management.

• Executive presence and assurance in engaging with leadership in UK providers with clarity, pragmatism, and trustworthiness.

• Highly organized, self-motivated, and adept at navigating ambiguity in a growing environment.

• Experience with regulated or operationally intricate organizations is advantageous, though direct senior living or healthcare experience is not mandatory.

• Proficient with CRM and collaboration tools, with a strong emphasis on accuracy and follow-through.

• Willingness to travel across the UK as required.

🏝️ Benefits

• Competitive base salary complemented by performance-based variable compensation and equity participation.

• Ownership of a vital growth lever in one of Teton’s most strategic markets.

• An opportunity to shape the approach to enterprise expansion at Teton, rather than just executing a predetermined strategy.

• A mission-driven environment dedicated to enhancing care outcomes through intelligent, human-centered technology.