Strategic Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Cultivate and manage intricate existing accounts while promoting market growth within the assigned territory.

• Act as a trusted consultant for clients, providing strategic advice and proactively addressing any challenges or concerns.

• Negotiate contract renewals and service agreements, securing advantageous terms to ensure client retention and satisfaction.

• Work closely with the Marketing Team to maintain a strong lead pipeline and effective lead nurturing efforts.

• Develop and present compelling value propositions to potential clients, emphasizing the unique advantages of our solutions.

• Facilitate collaborative selling opportunities with partners, utilizing synergies to maximize sales potential.

• Lead pursuit teams for larger-scale opportunities, coordinating efforts for comprehensive client engagement.

• Guide and inform prospects throughout the purchasing journey, offering insights and assistance as necessary.

• Create and implement a comprehensive sales strategy focused on exceeding established sales targets.

• Gain a thorough understanding of complex customer requirements across operational, business, and technical areas.

• Independently produce and present tailored presentations on Granicus, demonstrating its potential to transform public engagement strategies.

• Coordinate internal resources, including sales support, marketing, and solution consultants, to deliver persuasive pitches and proposals.

• Manage all sales activities within the designated territory, from prospecting and tracking to opportunity management, revenue forecasting, and contract negotiation.

• Actively seek leads generated through personal initiatives and marketing efforts.

• Assist in devising sales strategies in partnership with the management team.

• Maintain detailed documentation of all interactions in our Salesforce CRM system.

• Prepare and present quarterly business reviews to Sales Management, Senior Management, and colleagues.

⛳️ Requirements

• 5+ years of experience in Public Sector sales within IT, information services, or business services sold on a subscription basis.

• Proven success in selling through partners, resellers, and/or integrators.

• Effective Prospecting and Opportunity Closure: Proven ability to identify and cultivate sales leads through direct outreach and in-person interactions.

• Proficient in CRM Utilization: Effectively utilizes customer relationship management software.

• Adaptability in Fast-Paced Environments: Excels in dynamic, fast-paced settings.

• Client-Centric Problem-Solving: Committed to assisting clients in overcoming obstacles.

• Solution-Oriented Sales Approach: Implements sales processes within a solution-focused framework.

• Utilization of Technology for Sales Enhancement: Comfortable and experienced in using technology tools.

• Navigating Complex Sales Environments: Expertise in navigating committee-driven sales landscapes.

• Influencing Abilities and Persuasive Communication: Skilled in effectively persuading and influencing potential clients.

• Interpersonal Effectiveness and Collaborative Relationship-Building: Proficient in establishing strong, trust-based relationships.

• Forward-Thinking and Strategic Mindset: Maintains a forward-looking approach and strategic focus.

• Strong Customer Orientation and Result Orientation: Deeply dedicated to understanding and fulfilling customer needs.

• Business Acumen: Strong grasp of business principles and market dynamics.

• Success Metrics: Proven capability to manage 30 or more active opportunities.

🏝️ Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.

• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.

• Work From Home Reimbursement – Support a productive home office environment.

• Multiple Health Plan Options – Including a 100% employer-paid plan.

• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.

• Fitness Reimbursement Program – Stay active, your way.

• On-Demand Mental Health Support – Access to Headspace and other wellness tools.

• Paid Parental Leave – For both birthing and non-birthing parents.

• Traditional & Roth 401(k) – With a generous company match.

• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.

• Online Learning Platforms – Fuel your professional development.

• Competitive Salary & Bonuses – Your contributions are valued and rewarded.