Strategic Account Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Optimize revenue within your designated portfolio of preferred partner accounts.

• Establish and nurture robust relationships with assigned accounts at both the head office and travel advisor levels.

• Create and implement strategic marketing plans for all major accounts.

• Negotiate annual preferred agreements, which encompass setting business objectives, marketing strategies, and growth targets.

• Prepare and execute a detailed Sales Plan that includes monthly call schedules, participation in local trade shows (with anticipated expenses), and other sales initiatives.

• Precisely log all sales-related activities in Goway’s CRM (Salesforce).

• Conduct monthly evaluations of account performance and marketing ROI, while keeping abreast of relevant industry updates.

• Make sales calls, attend trade shows, and deliver presentations on destinations or agencies as required.

• Provide monthly business and expense reports, along with Staff Travel Forms when necessary.

• Offer ongoing feedback to the Director of Sales and USA National Account Manager regarding customer service and any issues encountered in the field.

• Get involved in special projects on an ad hoc basis.

• Act as a representative of Goway at national shows, conferences, and events.

⛳️ Requirements

• At least 3 years of B2B travel industry experience in a similar capacity.

• A university degree is preferred.

• Strong skills in contracting and negotiation.

• Excellent analytical and problem-solving capabilities.

• Demonstrated ability to meet deadlines and manage multiple responsibilities.

• Ability to work independently as well as part of a collaborative team.

• Superior verbal and written communication abilities.

• Exceptional customer service orientation.

• Results-oriented with a strong focus on sales.

• A positive, proactive team player with a “can-do” attitude.

• Proficient in the Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

• Excellent command of written and spoken English.

• Willingness and capability to travel up to 50% of the time, both domestically and internationally.

🏝️ Benefits

• Competitive salary along with performance-based incentives.

• Paid personal days.

• A day off to celebrate your birthday each year.

• Access to ongoing learning and industry-leading training opportunities.

• Generous paid time off, which includes three weeks of vacation, six personal days, and a dedicated day off for your birthday.

• Exclusive perks and discounts on global travel experiences.