Strategic Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Optimize revenue within your designated portfolio of preferred partner accounts.

• Establish and nurture robust relationships with both head office and travel advisor levels of assigned accounts.

• Create and implement strategic marketing plans for all major accounts.

• Negotiate annual preferred agreements, which include defining business goals, marketing strategies, and growth targets.

• Prepare and execute a thorough Sales Plan.

• Systematically record all sales-related activities in Goway’s CRM (Salesforce).

• Perform monthly evaluations of account performance and marketing ROI.

• Conduct sales calls, participate in trade shows, and present destinations or agency information as necessary.

• Submit monthly business and expense reports.

• Provide continuous feedback to the Director of Sales and USA National Account Manager concerning customer service and field-related issues.

• Engage in special projects on an as-needed basis.

• Represent Goway at national trade shows, conferences, and events.

⛳️ Requirements

• A minimum of 3 years of B2B travel industry experience in a comparable role.

• A university degree is preferred.

• Strong skills in contracting and negotiation.

• Excellent analytical and problem-solving capabilities.

• Demonstrated ability to meet deadlines and manage multiple responsibilities.

• Ability to work independently as well as collaboratively within a team.

• Exceptional verbal and written communication skills.

• Strong customer service orientation.

• Results-oriented with a solid focus on sales.

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

• Excellent command of both written and spoken English.

• Willingness and capability to travel up to 50% of the time, both domestically and internationally.

🏝️ Benefits

• Competitive salary with performance-based incentives.

• Paid personal days.

• Birthday off each year.

• Opportunities for continuous learning and industry-leading training.

• Generous paid time off, including three weeks of vacation and six personal days.

• Exclusive perks and discounts on global travel experiences.