Strategic Account Executive – HCM, HR Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead strategic account management for the designated client portfolio.

• Act as the primary liaison for major accounts.

• Cultivate robust relationships with executive stakeholders and senior decision-makers.

• Oversee the development of HCM strategies, ensuring that the solutions align with workforce planning objectives.

• Collaborate with internal subject matter expert teams to provide tailored HCM solutions.

• Monitor and record all ongoing key client and internal action items.

• Serve as an escalation point for the Top 75 clients.

• Maintain essential client roadmaps to track projects, milestones, and outcomes.

• Assist in identifying key attrition indicators and mitigating retention risks.

• Offer strategic advice in areas such as Payroll, Benefits, Tax, Workers' Compensation, Compliance, and Unemployment.

⛳️ Requirements

• Bachelor’s degree in business, Human Resources, or a related discipline; MBA is preferred.

• Over 7 years of experience in strategic account management, client relationship management, or HCM services.

• In-depth knowledge of operations, HR, Payroll, Benefits, and Compliance within a PEO or HCM setting.

• Demonstrated ability to influence executive stakeholders and propel strategic initiatives.

• Proficient in building client relationships with key stakeholders and executives.

• Outstanding communication, presentation, and interpersonal abilities.

• Capable of managing multiple priorities, meeting deadlines, and delivering results.

• Extensive knowledge of technology programs, tools, and essential functionalities.

• Strong expertise in crucial HR domains—such as training and development, compensation, and performance management—is necessary to enhance business performance.

🏝️ Benefits

• Competitive Compensation

• Medical Insurance: More than 80% employer coverage for employees and approximately 56–66% employer coverage for dependents (varies by United Healthcare plan).

• Dental & Vision Coverage

• Long-Term Disability: 100% employer-paid

• Supplemental Insurance Options

• HSA & FSA Eligibility: Includes a $1,000 employer HSA contribution for eligible plans

• Pet Insurance

• Legal Discount Plan

• 401(k) plan with company contribution

• Year-round wellness event calendar

• Wellness challenges

• Employee Assistance Program (EAP) for confidential support

• Employee discount program

• Generous PTO

• Paid holidays

• Floating holiday

• Volunteer time off