Staff Technical Writer

📋 Description

• Develop and write documentation tailored for developers, ML engineers, and technical architects of varying experience levels: including technical guides, API and client references, walkthroughs, and sample applications.

• Contribute to the information architecture and enhance the user experience of the developer portal.

• Establish a cycle for maintaining and iteratively improving our documentation.

• Work closely with engineering and product teams to produce documentation for new features.

• Collaborate with customer success and developer advocates to identify user needs and meet them through documentation.

• Gather and utilize qualitative (e.g., user research) and quantitative (e.g., analytics) data to refine documentation content and user experience.

⛳️ Requirements

• Proven experience in planning, researching, writing, and editing technical documentation for developers in a startup environment.

• Familiarity with using and documenting SDKs, APIs, and similar tools.

• Proficient in static site generators, version control, managing documentation as code, OpenAPI, and documentation platforms like Redocly or Readme.

• Exceptional writing skills with a strong focus on clarity, accuracy, and simplicity.

• Attributes such as curiosity, thoroughness, organization, enthusiasm, and self-direction are essential.

• Preferred but not mandatory:

• Experience with databases, machine learning, or search technologies.

• Experience in creating diagrams and video tutorials.

🏝️ Benefits

• Comprehensive health coverage including medical, dental, vision, and mental health resources.

• 401(k) Plan.

• Equity award.

• Flexible time off.

• Paid parental leave.

• Annual Company Retreat.

• WFH Equipment Stipend.