Staff Solutions Engineer

This is a fully remote position, open to applicants in Germany.

📋 Description

• Collaborate with the Sales team to assist in strategic enterprise initiatives throughout the DACH region.

• Lead technical discovery sessions and solution design with clients and partners.

• Conduct workshops with customer stakeholders focusing on security, infrastructure, IAM, endpoint management, and workplace technology.

• Manage the relationship with the customer’s technical representatives during and after the sales journey.

• Assist clients in assessing Firefox Enterprise in terms of deployment, policy management, identity integration, logging, security measures, and operational compatibility.

• Design and facilitate pilots, proofs of concept, and implementation plans.

• Provide guidance to customers on deployment strategies, architectural choices, and integration methods for enterprise settings.

• Confirm interoperability with SSO, MFA, SIEM, proxy/network controls, endpoint tools, certificates/PKI, and browser policy frameworks.

• Identify and assist in mitigating technical risks such as application compatibility, certificate management, deployment challenges, and policy enforcement needs.

• Develop reusable technical resources including reference architectures, deployment instructions, validation plans, and technical training materials.

• Support and empower partners involved in deployment, integration, and customer success initiatives.

• Advocate for Mozilla’s principles of openness, trust, and user agency in every customer engagement.

⛳️ Requirements

• Extensive experience (7+ years) in a senior role such as Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager.

• Ideally possess in-depth knowledge of the DACH IT landscape, especially in the public sector, financial services, or KRITIS (Critical Infrastructure) operators.

• Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.

• Practical experience with Windows enterprise deployment.

• Practical experience with GPO / MDM / policy management.

• Practical experience with certificates / PKI / TLS / proxies.

• Practical experience with SSO / MFA / IdP integrations.

• Practical experience with SIEM / DLP / CASB ecosystems.

• Practical experience with Kubernetes / Helm in customer-operated environments.

• Experience in supporting pilots, technical assessments, or enterprise deployments in intricate customer settings.

• Ability to convert complex regulatory requirements into technical configurations and sales documentation.

• Capability to communicate effectively with both technical teams and senior customer stakeholders.

• Comfort in navigating ambiguity and assisting customers in transitioning from evaluation to deployment with assurance.

• Strong written and verbal communication skills in English.

• Native-level proficiency in German.

🏝️ Benefits

• A highly competitive base salary, alongside a performance-driven sales bonus plan.

• Comprehensive medical, dental, and vision coverage.

• Generous retirement contributions with 100% immediate vesting (regardless of personal contributions).

• Quarterly company-wide wellness days for collective breaks.

• Country-specific holidays plus an additional day off for your birthday.

• One-time stipend for home office setup.

• Annual budget for professional development.

• Quarterly well-being stipend.

• Significant paid parental leave.

• Employee referral bonus program.

• Additional benefits (life/AD&D, disability, EAP, etc., varying by country).