Staff Software Engineer – Grafana Cloud

📋 Description

• Cultivate and enhance a robust culture of operational excellence by establishing standards and mentoring teams to take ownership of reliability and availability.

• Promote advanced DevOps/SRE methodologies, encompassing incident response and post-incident reviews (PIRs), on-call readiness, runbooks, alerting, observability, and change/release management.

• Develop reliability frameworks such as Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets, utilizing them to steer prioritization and engineering trade-offs.

• Offer insights into system performance through transparent operational metrics and reliability reporting.

• Assist teams in the design, development, evolution, and management of extensive, distributed cloud systems.

• Shape product and system direction by participating in design reviews, architectural discussions, and fostering cross-team collaboration.

• Disseminate knowledge through clear, high-quality documentation and technical communication—internally and, when appropriate, externally—to aid teams in constructing and maintaining systems more efficiently.

• As the reliability foundation progresses, expand into broader leadership roles in application and product development, providing architectural and technical insight beyond operational matters.

⛳️ Requirements

• Extensive experience with DevOps/SRE methodologies, including the operation and evolution of production systems at scale.

• Solid programming background in a contemporary language (Python and Go are preferred, but prior experience is not mandatory).

• Proficiency in designing, building, and managing large-scale distributed systems.

• Strong grasp of reliability engineering principles (e.g., incident management, observability, and failure modes).

• Experience with test automation, covering both performance and functional testing.

• Capability to influence engineering practices through effective technical communication, reviews, and collaboration.

• Excellent interpersonal skills and ability to collaborate effectively across teams.

• Familiarity with modern software engineering methodologies and delivery practices.

• Self-motivated and comfortable working autonomously in ambiguous situations.

🏝️ Benefits

• Equity

• Bonus (if applicable)

• 30 days annual leave

• In-person onboarding

• Company-funded AI tools budget

• Grafana Shutdown Days