Staff Site Reliability Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead initiatives in reliability engineering and operational excellence for mission-critical services deployed on AWS and Kubernetes.

• Design, implement, and refine deployment, release, and rollback strategies across distributed systems.

• Establish CI/CD pipelines that prioritize security by default, incorporating automation, governance, and policy-driven controls.

• Enhance platform observability through metrics, logging, tracing, and actionable alerting systems.

• Define and advance Service Level Indicators (SLIs), Service Level Objectives (SLOs), and reliability standards.

• Direct high-severity incident response efforts and conduct post-incident reviews.

• Collaborate with engineering teams to elevate platform standards, service resilience, runtime performance, and reliability practices.

• Mentor engineers on cloud-native technologies, Site Reliability Engineering (SRE) principles, and operational excellence.

• Design, build, and evolve foundational systems, tools, and operational practices.

• Architect scalable distributed systems while optimizing Kubernetes and AWS infrastructure.

• Minimize operational toil, enhance system performance, boost platform reliability, and facilitate business growth.

⛳️ Requirements

• Over 8 years of experience in Site Reliability Engineering, Platform Engineering, DevOps, or similar cloud-native engineering roles.

• Extensive knowledge of AWS, including services such as EKS, IAM, VPC, Lambda, CloudFront, S3, and cloud networking/security.

• Advanced experience in operating and scaling production Kubernetes environments.

• Strong practical experience with Istio service mesh.

• Demonstrated expertise in Infrastructure as Code, preferably utilizing AWS CDK.

• Experience in building and managing CI/CD pipelines with GitHub Actions or equivalent platforms.

• Robust troubleshooting, performance optimization, and incident management skills in distributed systems.

• Excellent communication, collaboration, and technical leadership capabilities.

• Experience in designing and operating monitoring, logging, tracing, and alerting solutions.

• Familiarity with AWS CloudWatch, OpenTelemetry, AWS X-Ray, and Kubernetes observability tools.

• Experience in defining SLIs, SLOs, alerting strategies, runbooks, and reliability metrics.

• Proficiency in TypeScript and Node.js.

• Experience in developing scalable backend services, APIs, and event-driven systems.

• Understanding of Kubernetes architecture, controllers, Gateway API, ingress management, and service networking.

• Experience in implementing zero-trust architectures, mTLS, and service-to-service security measures.

• Familiarity with automated testing, code reviews, and observability-driven development practices.

• Understanding of resilience engineering, autoscaling, disruption management, failure testing, and safe deployment strategies.

• Experience in progressive delivery, working in regulated or security-sensitive SaaS environments, knowledge of FinOps, internal developer platforms, or cloud-native certifications is a plus.

🏝️ Benefits

• Flexible work options.

• Remote work opportunities.

• Generous time-off policies.

• Competitive salary.

• Health insurance.

• Retirement plans.

• Recognition programs.

• Performance bonuses.

• Opportunities for career growth.

• International projects.

• Collaboration with a diverse, global team.

• An inclusive and equitable workplace.

• Accommodations available during the application or interview process.