Staff Forward Deployed Engineer

This is a fully remote position, open to applicants in Alabama, +20 more states.

📋 Description

• Collaborate with Afresh's account lead and customer technical teams to define and design data sources, architecture, and production delivery pathways.

• Integrate with customer data and engineering teams both remotely and on-site.

• Seamlessly connect to customer cloud and data platforms.

• Develop production-quality pipelines and transform complex enterprise data into reliable data products.

• Design and deploy production-ready systems powered by LLMs and agents, which include retrieval, agentic workflows, data-quality agents, and analytics agents.

• Incorporate field learnings into the shared platform's knowledge and grounding layer, agent frameworks, and serving infrastructure.

• Establish evaluations, tracing, and tools to assess accuracy, hallucination rates, latency, and costs.

• Create intuitive interfaces and reusable components instead of one-off customer-specific code.

• Manage the feedback loop between customer implementations and platform enhancements.

⛳️ Requirements

• Over 5 years of experience in developing production software and data systems, with a focus on robust, production-grade code.

• Capacity to tackle ambiguous challenges and chaotic data environments, designing clear and viable solutions and executing them.

• Practical experience in building real systems utilizing LLMs and agents, encompassing retrieval/RAG and tool usage.

• Proficient in evaluating the quality of AI systems.

• Background in data engineering, specifically in constructing and managing data pipelines and modeling complex enterprise data.

• Familiarity with modern cloud data platforms such as Databricks, BigQuery, Snowflake, or similar.

• Ability to collaborate directly with customer engineers and data teams.

• Comfort in alternating between customer-facing tasks and the development of reusable infrastructure.

• Willingness to travel frequently to customer locations (approximately 10-20%).

• This position does not offer eligibility for company sponsorship.

• Remote employees must reside in one of the following states: Alabama, Arkansas, California, Colorado, Florida, Georgia, Illinois, Kentucky, Massachusetts, Michigan, Montana, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Texas, Washington, Utah, Virginia, Wisconsin.

🏝️ Benefits

• Significant early-stage equity opportunities.

• Extensive medical, dental, and vision coverage for you and your family, with the majority of premiums covered by Afresh.

• Access to mental health support and counseling services.

• 401(k) plan featuring a generous company match.

• Stipend for home office expenses.

• Coworking wallets providing flexible workspace access.

• Annual budget for professional development.

• Monthly wellness/lifestyle stipend through Betterment.

• Monthly telecommunications stipend.

• Flexible paid time off policy.