Staff Engineer, ServiceNow – HAM

This is a fully remote position, open to applicants in India.

📋 Description

• Collaborate with the ServiceNow team to deploy ServiceNow solutions across various global locations.

• Offer technical expertise in ServiceNow ITAM modules, including Hardware Asset Management (HAM) and Software Asset Management (SAM).

• Design, develop, and execute ServiceNow integrations.

• Comprehend business requirements and align them with standardized processes and solution designs.

• Create and implement technical solutions on the ServiceNow platform.

• Conduct component integration testing to ensure quality delivery.

• Configure and customize ServiceNow applications based on business needs.

• Implement configuration changes utilizing UI Policies, UI Actions, Business Rules, Client Scripts, Jelly Scripting, and AngularJS.

• Work with cross-functional teams to guarantee successful project delivery.

• Diagnose and resolve technical issues on the ServiceNow platform.

• Ensure compliance with ServiceNow best practices and promote continuous improvement initiatives.

• Engage in design reviews, code reviews, and provide technical recommendations.

⛳️ Requirements

• Minimum of 5.5 years of experience.

• Extensive experience in ServiceNow ITAM, HAM, SAM, ITSM, and Integrations.

• Practical experience in designing and implementing ServiceNow integrations.

• Familiarity with ServiceNow Asset Management processes and best practices.

• Knowledge of other modules such as ITOM or CSM, along with ITIL expertise.

• ServiceNow SPM certification is required.

• Comprehensive understanding of ITAM, HAM, SAM, and ITSM modules.

• Capability to convert business requirements into technical solutions.

• Experience in developing and executing technical solutions and conducting integration testing.

• Proficient in ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, and AngularJS.

• Strong problem-solving abilities, communication skills, and stakeholder management expertise.

• Capacity to work in a global delivery environment.

🏝️ Benefits

• Competitive salary.

• Opportunities for professional development and career growth.

• Comprehensive benefits package.

• Flexible working arrangements.