ServiceNow Developer

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Assist in conceptualizing, designing, and executing new features using the ServiceNow low-code platform for projects based on the prioritized product backlog.

• Apply innovative and creative thinking to tackle complex challenges, collaborating with colleagues and leveraging available resources, both internal and external.

• Develop service requests based on requirements, incorporating requests, request items, and tasks through workflows, managing data flows from customers to support teams delivering the service.

• Proven experience in ServiceNow development, configuration, and administration, including a background in leading teams during ServiceNow deployments.

• Conduct unit testing on all developed features, including edge cases, and be prepared to perform peer code reviews as necessary.

• Participate actively in all Agile-related meetings, working within the Agile framework, including involvement in User Story grooming sessions, Sprint Planning meetings, and retrospectives.

• Deliver presentations to clients during Sprint demos and coordinate meetings with intersecting teams as needed.

• Engage in implementation architectures for digital solutions, frameworks, and accelerators.

• Take part in knowledge-sharing sessions within the company to promote best practices and draft white papers when applicable.

• Assist in building proofs of concept and developing technical solutions for internal applications as required.

• Experience with ServiceNow implementation in ITIL/ITSM modules (Incident, Problem, Change, CMDB & Asset).

⛳️ Requirements

• A Bachelor's degree in Computer Science, Information Systems, or a related technical field.

• A minimum of 4-7+ years of professional experience within the ServiceNow ecosystem, executing project implementations that utilize the full capabilities of the ServiceNow platform while adhering to an Agile framework.

• A strong comprehension of IT delivery methodologies and experience leading teams in the implementation of solutions aligned with design and architecture.

• Familiarity with ServiceNow components such as CSM, Service Catalog, App Engine, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc.

• Experience in creating reports and dashboards within the ServiceNow platform.

• ServiceNow Certified Application Developer or ServiceNow Certified CSM Implementation Specialist.

• A solid understanding of data concepts (SQL, Databases) and business workflows.

• Excellent verbal and written communication skills, with a proven ability to engage effectively with both technical and business stakeholders at all levels.

🏝️ Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Disability and Life Insurance

• Parental Leave

• 401K

• Paid Time Off