Staff Content Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Take ownership of the roadmap for Clio's German legal content, establishing goals for completeness, update speed, enrichment depth, and reliability.

• Achieve or exceed coverage, currency, and quality standards set by beck-online, Wolters Kluwer Germany, and juris.

• Enhance win rates, trust, and retention, linking these improvements to revenue generated from German content.

• Identify gaps in German case law and legislation, prioritizing each gap based on legal significance, customer demand, competitive risk, and repair costs.

• Lead decisions on building, buying, and licensing in collaboration with Licensing, Legal, and Corporate Development.

• Manage a prioritized backlog with Content Ops and Engineering, and facilitate the transition to Iceberg.

• Develop robust pipelines, minimize fragile third-party connections and manual processes, and establish standards for monitoring, fault tolerance, and recovery.

• Collaborate with German Editorial and Ops teams to enhance case law and legislative metadata, including citations, amendments, case summaries, and hierarchy.

• Integrate editorial review with AI tools to improve content discovery and downstream AI applications.

• Partner with Finance and FP&A regarding German content expenditures and create dashboards for cost per document, ingestion speed, coverage parity, and enrichment reach.

• Report on roadmap progress, risks, and business impact to the Content Committee quarterly.

• Assess Clio's German coverage against regional competitors and monitor new AI and NLP techniques for legal text processing.

• Establish partnerships with courts, publishers, and open-data organizations.

• Educate Product, Sales, Marketing, and Support teams about Clio's German content and maintain the German Legal Materials Reference Guide.

• Provide guidance on enterprise deals that necessitate in-depth knowledge of German legal content and assist Product Marketing and Sales Enablement.

⛳️ Requirements

• 7 to 10 years of experience in legal publishing, legal data management, or content and product management, with a proven track record of overseeing a content portfolio from inception to completion.

• In-depth understanding of the German legal system and legal publishing landscape, including the criteria for authority and currency.

• Practical experience working with German case law and legislation for legal research or practice platforms.

• Proven ability to set strategy and take ownership of outcomes at a senior or staff level, rather than merely managing projects.

• Strong product ownership capabilities and the ability to lead cross-functional teams without direct reports.

• Prioritization skills grounded in actual metrics and ROI calculations.

• Technical proficiency with ETL pipelines, ingestion systems, and metadata frameworks.

• Effective communication with both technical and non-technical stakeholders, including executives.

• A history of establishing standards that other teams adhere to.

• A strong interest in enhancing your skills through the use of AI technologies.

🏝️ Benefits

• Competitive and equitable salary.

• Comprehensive health benefits.

• Dental insurance.

• Vision insurance.

• Flexible time-off policy, encouraging an annual usage of 20 days off.

• $2000 yearly counseling benefit.

• RRSP matching.

• RESP contributions.

• Clioversary recognition program with special acknowledgments at 3, 5, 7, and 10 years.

• Accessibility accommodations during the recruitment process.