SRE Engineering Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Implement and enhance SRE practices throughout the team.

• Achieve quantifiable improvements in availability, performance, and incident response.

• Collaborate with Platform and LiveOps to create and operate secure, efficient, and scalable solutions.

• Equip services with metrics, tracing, and logging through observability frameworks.

• Assist in on-call readiness and conduct blameless post-mortems.

• Incorporate lessons learned from incident responses into engineering and product strategies.

• Develop and refine Infrastructure as Code (IaC) and Continuous Integration/Continuous Deployment (CI/CD) practices utilizing Terraform, GitHub Actions, Ansible, Packer, and Kubernetes.

• Establish and advance Service Level Objectives (SLOs), on-call arrangements, toil reduction strategies, and production readiness practices.

• Assess architecture proposals and prototype reliability solutions.

• Troubleshoot intricate production issues and make informed trade-off decisions regarding speed, resilience, and cost.

• Identify systemic reliability vulnerabilities and prioritize the remediation of technical debt.

• Mentor engineers while promoting psychological safety, curiosity, and accountability.

• Work alongside Security and Compliance teams to integrate SOC2, ISO27001, and PCI requirements.

⛳️ Requirements

• Demonstrated experience leading SRE, DevOps, or Cloud/Software engineering teams, typically comprising 5+ engineers, in a SaaS or complex multi-product setting.

• Strong technical expertise in cloud architecture (AWS, Azure, GCP, or equivalent) and hybrid or cloud migration strategies.

• Proficient in reading and reviewing application and infrastructure code.

• Comfortable with automation scripting, troubleshooting distributed system issues, and making architecture decisions based on practical experience.

• Solid foundation in observability tools and incident management methodologies, including monitoring, tracing, and alerting.

• Experience utilizing observability data to resolve actual production issues.

• Excellent communication and facilitation skills with Product, Platform, Security, Support, and LiveOps stakeholders.

• Strong mentoring capabilities.

• A passion for reliability and user experience as a cultural value.

• Experience with large-scale multi-tenant SaaS or hybrid cloud migrations (preferred).

• Familiarity with ITIL or incident command frameworks adapted for modern SRE cultures (preferred).

• Knowledge of Grafana, Datadog, ELK, and Prometheus (preferred).

• Experience working with distributed global teams (preferred).

• Background in software development and a strong understanding of the software lifecycle (preferred).

🏝️ Benefits

• 25 Days Annual Leave + bank holidays.

• Option to purchase up to 10 additional days.

• Days of Difference – Up to 3 extra days off for volunteering.

• Pension Contributions – 5% employer match.

• Income Protection – Up to 75% salary coverage for long-term illness.

• Life Assurance – 4x salary tax-free lump sum.

• Critical Illness Cover – £25,000 lump sum, extendable to dependents.

• Private Medical Insurance.

• Health Cash Plan – Claim back for physiotherapy, therapies, and more.

• Dental Insurance.

• Affinity Groups – Join employee-led communities.

• Bounty Bonus – Refer a friend and receive rewards.

• An inclusive and diverse workplace.

• Equal opportunity employer.

• Recruitment adjustments or accommodations available.