Spanish Speaking Customer Expert – Cloud Platform

This is a fully remote position, open to applicants in Greece, +4 more states.

📋 Description

• Serve as the main point of contact for Food & Beverage clients, offering expert technical assistance on operations related to cloud-based platforms.

• Diagnose and address inquiries concerning digital menus, supply chain integration, and online ordering software.

• Provide exceptional customer service and uphold high satisfaction levels in a dynamic Food & Beverage setting.

• Accurately document technical issues within the CRM to enhance cloud system performance for international restaurant partners.

• Work alongside cross-functional teams to optimize digital solutions for global Food & Beverage clients.

• Stay updated on industry trends to ensure support remains relevant to the changing digital landscape in the Food & Beverage sector.

⛳️ Requirements

• Native or fluent Spanish, both spoken and written, is essential.

• Proficient English skills are necessary for communication with the international operations team.

• A valid EU passport or work permit that permits residency and employment in Greece is required.

• Previous experience in the Food & Beverage industry or in digital customer support is highly desirable.

• A technical aptitude and enthusiasm for advancing cloud-based hospitality solutions are important.

🏝️ Benefits

• Competitive Monthly Salary

• Fully Paid Training on Cloud Platform systems

• Health Insurance coverage

• Fully Paid Relocation Package (flight, transfer, hotel)

• Monthly Performance Bonus

• 2 Extra Salaries Per Year (13th and 14th salary)