Solutions Implementation Consultant

This is a fully remote position, open to applicants in Spain, +1 more country.

📋 Description

• Serve as an Application Architect / Solution Consultant for Servigistics implementation initiatives.

• Primarily engage with Servigistics Service Parts Management, with possible involvement in Service Parts Pricing.

• Lead and facilitate workshops with customers to gather business requirements, pinpoint improvement opportunities, and define Servigistics solutions.

• Assist customers in adopting best practices in Service Supply Chain to enhance service levels, parts availability, and inventory optimization.

• Craft solutions for intricate Service Supply Chain and Service Parts Planning scenarios.

• Convert business requirements into functional and technical solution designs.

• Identify potential areas for additional process consulting and enhancements to solutions.

• Mentor and support team members in the domains of Service Supply Chain and Servigistics.

• Showcase Servigistics capabilities and propose solution designs.

• Oversee requirements gathering, solution design, and customer-facing workshops.

• Analyze and convey technical and business information to customer stakeholders.

• Configure and assist in the implementation of Service Parts Planning solutions.

• Deliver customer training on Servigistics functionalities, processes, and best practices.

• Collaborate with project managers, technical consultants, architects, and customer teams throughout the implementation process.

• Contribute to the growth and knowledge enhancement of other consultants.

• Support project management activities as needed.

• Travel to customer sites for workshops, implementation tasks, and other project requirements.

⛳️ Requirements

• Bachelor’s or Master’s degree in Engineering, Computer Science, Information Systems, Business Management, Supply Chain, or a related discipline.

• Prior professional experience in Supply Planning, Service Parts Planning, Inventory Planning, or Supply Chain Planning.

• Required hands-on experience with Service Parts Planning software.

• Strongly preferred experience with Servigistics as a key-user or consultant.

• Deep understanding of Service Supply Chain, inventory planning, forecasting, replenishment, or Service Parts Management concepts.

• Demonstrated ability to lead and facilitate workshops with customers.

• Capability to translate business requirements into functional solution designs.

• Strong analytical and problem-solving abilities.

• Excellent written and verbal communication skills in English.

• Capacity to work effectively with customers and distributed international teams.

• Willingness to travel approximately 10% of the time.

• Experience in managing or supporting IT implementation projects is advantageous.

🏝️ Benefits

• Opportunities for exploration, learning, and growth.

• A collaborative, multicultural, and results-oriented team environment.

• Exposure to customers and projects across various industries and regions.