Solutions Engineer – Thai Speaking

This is a fully remote position, open to applicants in Indonesia.

📋 Description

• Collaborate with the Account Executive to gain a comprehensive understanding of the prospect’s cloud environment, FinOps maturity, cost management challenges, and operational objectives through detailed technical discovery sessions across engineering, finance, and platform teams.

• Take ownership and lead technical validation and Proof of Value (POV) initiatives for DoiT Cloud Intelligence, including POV preparation, proactive oversight, and ensuring successful technical results that clearly demonstrate value and alignment with prospect requirements.

• Create and present captivating, customized demonstrations of DCI in both Thai and English, highlighting cloud cost visibility, optimization insights, and operational intelligence across intricate multi-cloud environments.

• Utilize your knowledge of cloud economics and FinOps to develop business cases and ROI analyses that effectively convey the financial and operational benefits of adopting DCI, targeting both engineering and executive audiences.

• Collaborate with AWS field teams and local partners on co-selling strategies, partner-sourced pipelines, and accelerator programs — including GenAI, Migration Acceleration Program (MAP), and Well-Architected Framework Review (WAFR) initiatives. Support go-to-market efforts that transform partner relationships into viable opportunities.

• Serve as a trusted cloud engineer who designs and facilitates enhancements in cost efficiency, resilience, security posture, and operational automation. Lead structured technical engagements such as optimization sessions, reliability and security evaluations, architecture deep dives, migration assessments, and Well-Architected assessments.

• Establish yourself as the definitive expert for DoiT Cloud Intelligence in the region: develop analytics and cost allocation views, identify cost and risk opportunities, write Composer queries, create CloudFlow automations, and integrate DCI into customer observability, governance, and CI/CD workflows.

• Assist in technical engagements with MSPs, private equity firms, and system integrators by showcasing how DCI provides portfolio-level visibility, operational insights across diverse cloud environments, and scalable optimization strategies.

• Assume full responsibility for the technical success of DCI engagements — guiding prospects through the evaluation process, addressing technical needs, and instilling confidence in the platform’s capability to enhance cloud efficiency and operational insights.

• Transform fieldwork into reusable assets such as playbooks, Terraform modules, automations, architecture diagrams, internal tools, and documented patterns. Produce external-facing technical content including webinars, workshops, and customer enablement sessions in Thai.

• Represent DoiT and DCI at local and regional events, AWS gatherings, webinars, and industry conferences, delivering engaging presentations and demonstrations.

• Convert customer pain points, partner requirements, and feature gaps into structured, technically credible feedback for Product and Engineering, influencing the development of the Cloud Intelligence platform. Represent the voice of the Thai and APAC technical customer in roadmap discussions.

• Ensure timely data entry into internal business support systems and contribute to the tools and metrics that highlight business performance and effectiveness.

⛳️ Requirements

• Native-level proficiency in Thai (both spoken and written) with professional working proficiency in English.

• Over 5 years of hands-on experience in designing, deploying, and managing production workloads on AWS (experience with GCP or Azure is a significant advantage), with the ability to reason across compute, storage, networking, IAM, and observability.

• Experience in a customer-facing technical position — Solutions Engineering, Solutions Architecture, Pre-Sales Engineering, or Field/Forward Deployed Engineering — focused on selling or delivering solutions to enterprise and mid-market clients.

• Expertise in at least one technical area: cloud infrastructure, data & analytics, or ML/GenAI.

• Strong practical judgment in FinOps and cloud cost management: the capability to explain cost-performance-reliability trade-offs to both engineering and financial/executive stakeholders.

• Practical experience in observability: monitoring, logging, alerting, and familiarity with tools in the ecosystem such as Datadog, New Relic, ServiceNow, and cloud-native alternatives.

• An automation-oriented mindset with coding or scripting skills, along with hands-on experience using Infrastructure as Code (Terraform) and CI/CD tools.

• Proficient data analysis skills and comfort with large data sets and spreadsheets to discern trends, outliers, correlations, and reconciliation needs.

• The ability to simplify complex technological concepts for better understanding.

• Excellent verbal, written, presentation, and interpersonal communication skills, including experience presenting to executive-level prospects and customers.

• Comfort working in a metrics-driven environment, reporting on and enhancing business performance against monthly KPIs.

• Experience collaborating in an account-team model across multiple functions (AE, CSM, AM, TAM) and time zones.

• A strong sense of intellectual curiosity, problem-solving acumen, and a commitment to continuous improvement.

🏝️ Benefits

• Unlimited Vacation

• Flexible Working Options

• Health Insurance

• Parental Leave

• Employee Stock Option Plan

• Home Office Allowance

• Professional Development Stipend

• Peer Recognition Program