Solutions Engineer, SMB

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Act as the main technical advisor for SMB sales initiatives, collaborating with Account Executives throughout the sales process.

• Conduct technical discovery sessions with IT administrators, security leaders, developers, DevOps teams, and CISOs.

• Showcase and position Endpoint Privilege Management, SaaS Manager, and Device Trust as a cohesive solution.

• Execute proof-of-value engagements to validate customer success metrics across developer environments, cloud-native workloads, automation, and AI workflows.

• Assist customers in evaluating solutions in competitive scenarios involving PAM vendors, secrets management tools, and SaaS security platforms.

• Address security questionnaires, compliance inquiries, RFPs/RFIs, and other technical documentation requirements.

• Work in conjunction with Sales Enablement, Product, Marketing, Support, and Customer Experience to enhance demos, playbooks, enablement materials, and customer-facing education.

• Collaborate with Account Executives during rapid sales cycles, linking customer requirements to solutions across identity, applications, endpoints, and secrets automation.

⛳️ Requirements

• A minimum of two years of experience in a technical, customer-facing position, preferably in B2B SaaS or a related field.

• Proficient in articulating technical concepts clearly and confidently to both technical and non-technical audiences.

• Excellent presentation, storytelling, and discovery abilities.

• Capability to prioritize effectively, manage multiple responsibilities, and uphold quality in a dynamic, high-volume sales environment.

• Demonstrated curiosity, strong problem-solving skills, and the ability to work both independently and collaboratively within a remote-first team.

• Preferred: familiarity with security and identity concepts, including credential management, privileged access, secrets management, SSO, SCIM, or OAuth/OIDC.

• Preferred: understanding of developer and DevSecOps workflows, including CI/CD, containers, cloud infrastructure, service accounts, and API credentials.

• Knowledge of tools such as HashiCorp Vault, CyberArk, BeyondTrust, Delinea, GitHub Actions, GitLab CI, Jenkins, CircleCI, Docker, Kubernetes, AWS, GCP, or Microsoft Azure is advantageous.

• Must be legally authorized to work in the United States or Canada; 1Password will not provide work authorization, relocation assistance, or visa sponsorship/transferring.

• Successful candidates must complete a background check.

🏝️ Benefits

• Immediate enrollment in 1Password's benefits program, including health and dental coverage.

• 401k plan for roles based in the USA.

• RRSP for roles based in Canada.

• Generous paid time off (PTO).

• Equity grant / RSU program available for most employees.

• Eligibility for incentive programs, where applicable.

• Maternity and parental leave top-up programs.

• Retirement matching program.

• Complimentary 1Password account.

• Paid volunteer days.

• Peer-to-peer recognition through Bonusly.

• Remote-first work culture.

• In-person onboarding in Toronto.

• Occasional travel for department offsites, quarterly departmental meetings, and customer events.