Solutions Engineer – DAM Practice

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Maintain a personal billable rate of 75%

• Accurately log time utilizing Jira and Tempo

• Communicate workload, task status, and obstacles to managers and project leaders

• Act as the primary functional and technical consultant for client implementations, asset lifecycle design, migrations, and systems integrations

• Facilitate discovery sessions with marketing, creative, and IT stakeholders

• Assist clients in assessing and selecting DAM platforms

• Support pre-sales efforts through technical scoping, solution design, and platform evaluations

• Collect requirements for DAM integrations with PIM, CMS, ecommerce, and creative workflow tools

• Work collaboratively with and delegate tasks to DAM Specialists on configuration and deployment

• Partner with development teams on systems integrations

• Resolve issues related to permissions, workflow automation, rendition, and integration

• Optimize configurations for performance and uptime as asset volume increases

• Take ownership of technical specifications and architecture documentation for migrations, configuration, and integrations

• Lead internal assessments of emerging DAM technologies

• Manage and enhance DAM delivery tools, migration and implementation methodologies, and governance frameworks

• Assist in creating strategic roadmaps that align with enterprise architecture

• Evaluate and score new platforms and tools

• Review configurations and integrations prior to launch

• Drive change management initiatives for new DAM workflows and enhancements

• Advocate for standardization and documentation of DAM workflows, integrations, and governance

⛳️ Requirements

• Bachelor’s degree (or equivalent) in Information Systems, Computer Science, Business, Digital Media, Engineering, or a related field preferred; equivalent professional experience may be considered in lieu of a formal degree

• Rutgers Digital Asset Management (DAM) Bronze Certificate or other DAM certifications are advantageous

• 5+ years of experience in DAM within consulting, in-house, or agency settings

• 3+ years of experience in solutions engineering, technical consulting, or systems architecture delivering DAM solutions

• Proven experience managing multiple concurrent clients and workstreams in a professional services or digital agency environment

• Experience facilitating in-person workshops and discovery sessions

• Experience leading complex, multi-system implementations and integrations

• Experience supporting pre-sales activities, including scoping, DAM platform evaluations, and technical proposal development

• Proficient in Jira and Tempo

• Experience drafting system documentation, including technical requirements, metadata schemas, and asset lifecycle diagrams

• Ability to communicate complex technical ideas clearly to both technical and non-technical stakeholders, including C-suite and client leadership

• Extensive hands-on experience with one or more DAM platforms such as Aprimo, Bynder, Cloudinary, or Orange Logic

• Experience with asset lifecycle automation, change management, and integrations

• Understanding of REST APIs and API-based data ingestion and asset delivery workflows

• Ability to analyze and model large, complex datasets

• Familiarity with PIM, CMS, and ecommerce platforms

• Preferred working schedule in EST

🏝️ Benefits

• Competitive salary

• Collaborative, growth-oriented culture

• 401K with matching contributions

• Top-notch employee healthcare options

• Paid vacation days, holidays, and personal days

• Opportunity to make a measurable impact

• Great Place to Work® Certified™ Company

• 100% remote work

• Limited travel for key client meetings, project workshops, or team gatherings, scheduled with ample notice