Solutions Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Collaborating with our Sales team to convey the comprehensive Grafana value proposition, vision, and strategy to clients.

• Managing the technical engagement with customers and assisting in closing intricate opportunities through advanced competitive insights, technical expertise, and credibility.

• Presenting product and technical information to both potential and existing clients.

• Effectively liaising with customers and internal teams to relay feedback on our products and the competitive landscape.

• Leading product discussions centered around customer needs and challenges.

• Collaborating with the team to enhance documentation, compose blog posts, produce videos, contribute to knowledge base articles, and create various public or private enablement resources.

⛳️ Requirements

• Over 5 years of experience in technical pre-sales.

• Willingness to tackle diverse and complex tasks, requiring strong judgment, collaboration, and leadership skills.

• Exceptional written and verbal communication abilities to work with our remote-first internal teams and our global clientele.

• Capability to convey our value proposition and the technical benefits of our products.

• A passion for solving technical challenges and a knack for providing innovative solutions to our clients.

• A technical mindset and a desire for continuous technical growth.

• Must reside in the UK.

🏝️ Benefits

• 100% Remote work with a global culture.

• Opportunity to be part of a scaling organization.

• Commitment to transparent communication.

• Driven by innovation.

• Strong roots in open source.

• Empowered teams.

• Clear pathways for career growth.

• Approachable leadership.

• A team of passionate individuals.

• In-person onboarding experience.

• Emphasis on work-life balance with 30 days of annual leave.