Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate requirements-gathering sessions with potential clients and convert insights into compelling narratives and persona-driven functional demonstrations of OMS+ and SAP solutions.

• Develop and present customized demonstrations that highlight OMS+ and SAP capabilities in relation to customer challenges, industry standards, and desired outcomes.

• Create AI-enhanced demonstration experiences that incorporate SAP Joule and Claude AI to showcase intelligent workflows and next-generation user interfaces.

• Design presentations that articulate the value propositions of OMS+ and SAP to technical architects, functional users, and executive stakeholders.

• Collaborate with Sales and Product teams to tailor demos and presentations to meet specific client needs.

• Maintain extensive functional knowledge of SAP SD and OMS+.

• Provide guidance to prospects on solutions involving OMS+, SAP SD, BTP, BDC, and other SAP cloud technologies.

• Offer insights into the SAP ecosystem and cloud architecture, including how OMS+ integrates within BTP, BDC, and the wider SAP landscape.

• Communicate customer feedback to the development team to aid in product enhancements.

• Grasp the business processes, architecture, and requirements of potential clients.

• Establish trust-based relationships with IT departments, business users, and key decision-makers.

• Assist in pre-sales initiatives by addressing technical and functional inquiries.

• Identify possibilities for optimizing and innovating customer interactions and internal pre-sales methodologies.

• Keep abreast of developments in SAP technologies, AI advancements, and industry trends.

⛳️ Requirements

• A bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred.

• Demonstrable experience in a Solution Engineer, Presales Consultant, or similar SAP-focused position.

• At least 5 years of experience with SAP.

• Strong functional knowledge in Sales & Distribution (SD).

• Experience in SAP, BTP, and/or CX presales.

• In-depth understanding of SAP Business Technology Platform (BTP), Business Data Cloud (BDC), and associated SAP cloud architectures.

• Familiarity with Order Management Systems.

• Proven ability to creatively translate prospect needs into value-driven narratives and persona-based functional demonstrations.

• Exceptional presentation and communication skills, capable of articulating technical concepts to both technical and non-technical audiences.

• Ability to work collaboratively with Sales, Product, and Implementation teams, as well as with external SAP functional and technical stakeholders.

• Experience in creating AI-driven demonstrations using SAP Joule.

• Practical experience with Claude AI and the integration of AI-generated workflows and experiences into product demos.

• Background in the SAP ecosystem and enterprise architecture.

• Experience in the Retail & Wholesale industry.

• Proven track record of acting as a trusted advisor to prospect and customer SAP teams.

• Relevant SAP certifications in SD, BTP, or CX.

🏝️ Benefits

• Equal-opportunity workplace and affirmative-action employer.

• Equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.