Solutions Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• The Solutions Consultant plays a crucial role within the SC organization, emphasizing problem-solving while establishing trust and credibility with both prospects and customers.

• Grasp a company’s strategic objectives, identify challenges or barriers to achieving those objectives, directly associate key capabilities with resolving each challenge, and assess the value these capabilities will generate.

• Engage in discovery sessions, strategic discussions, value-oriented product presentations, or demonstrations.

• Capture the attention of key stakeholders by leveraging a profound understanding of the Fuel Asset Management sector, Titan Cloud's essential solution enablers, and the value they provide.

• Effectively communicate business requirements to the project and implementation team post-sale to guarantee a seamless transition from pre-sales to implementation, ensuring ongoing customer satisfaction.

• Assist with marketing activities and functions (podcasts, events, etc.).

• Develop industry-specific content and collaborate across various teams.

• Solutioning Approach: A successful Solutions Consultant is a natural problem solver who enjoys continual learning. They design innovative, strategic solutions that encompass complex integrations and edge cases. Collaborate with Product Management to address prospect and customer solution requirements. Lead, customize, and shape discovery—often revealing unspoken needs or new opportunities.

• Customer Engagement: This role demands strong interpersonal skills, meticulous attention to detail, and an innate ability to communicate and relate ideas effectively to others. Lead customer discussions, executive presentations, and value articulation sessions with credibility and authority.

• Influence & Leadership: Self-driven with a positive, team-oriented attitude. Acts as a trusted advisor both internally and externally. Proactively spearheads initiatives. Exhibits strong oral and written communication skills, delivering messages that are clear, concise, and compelling, utilizing effective storytelling techniques.

• Autonomy: Comfortable operating in a dynamic environment and adaptable to evolving processes, with excellent time management, multitasking abilities, and high energy. Works independently with a high level of trust, often defining deal strategies and managing key pursuits without close supervision. Resolves issues by identifying challenges, critically assessing the best course of action, and implementing optimal solutions.

• Technical & Industry Expertise: Continuously study and enhance understanding of market trends to provide consultative insights. Possess deep expertise across multiple products, their value propositions, and industries; capable of advising on complex, non-standard solutions.

• Business Acumen: Illustrate the value of the solution (beyond mere functionality) and cultivate strong relationships with both the prospect and the Titan Cloud Virtual Account Team. Understand broader business drivers, ROI models, and connect solutions directly to strategic business outcomes.

• Miscellaneous: Undertake additional duties as assigned.

• Travel: Willingness to travel 25% - 40% of the time.

⛳️ Requirements

• A Bachelor's degree in engineering, computer science, or business, or equivalent experience in lieu of a degree, is required. An MBA is advantageous.

• A minimum of 2 years of experience in Solutions Consulting (Presales) within a SaaS organization.

• At least 2 years of experience in Supply Chain Planning/Optimization, Maintenance Management, Field Service Management, IoT, or Analytics.

• A proven track record of working independently with a data-driven mindset to navigate short, medium, and long-term goals.

🏝️ Benefits

• Remote work environment.

• Flexible time off.

• End of Year Rest and Recharge.

• Eligibility to participate in the Equity for All initiative.

• Medical Insurance (including HSA/FSA accounts).

• Dental Insurance.

• Group Term Life Insurance.

• Vision Insurance.

• Disability Insurance.

• Maternity/Paternity Leave.

• 401(k).

• Additional & Voluntary Benefits.