Solutions Consultant

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Reporting to the Director of Solutions & Customer Success.

• Collaborate with account executives to comprehend client challenges, operational objectives, and strategic goals, translating these into customized Factbird solutions.

• Conduct on-site and remote assessments and process analyses for prospective clients, pinpointing areas where Factbird can facilitate measurable improvements.

• Provide engaging, solution-oriented demonstrations and presentations that effectively communicate Factbird's value proposition to both operational and executive audiences.

• Swiftly create compelling business cases, including ROI models, cash flow projections, and breakeven analyses, based on actual operational impact rather than mere feature lists.

• Implement and guide customers in using Factbird's software during the trial phase to enhance trial-to-conversion rates.

• Manage the assessment-to-proposal narrative, align stakeholders on success criteria, and mitigate deal risks through clear value confirmation.

• Partner with customer success teams to ensure smooth onboarding, adoption, and long-term value realization.

• Develop trusted advisor relationships with key stakeholders, ranging from frontline operators to senior plant management.

• Serve as the liaison between sales, technical, and product teams, maintaining solution standards across the organization.

• Continuously enhance expertise in manufacturing best practices, productivity methodologies, and industry-specific requirements in the Benelux region.

⛳️ Requirements

• A minimum of 5 years of experience in manufacturing operations, continuous improvement coaching, operations consulting, or solutions consulting.

• Proficiency in Dutch and English, both written and spoken, is essential.

• A proven history of fostering behavioral and cultural change within manufacturing settings.

• Strong grasp of production KPIs, including OEE, downtime, throughput, quality, and other related metrics.

• Demonstrated ability to craft business cases and ROI models for operational enhancement initiatives.

• Hands-on experience with Lean, Six Sigma, TPM, or other similar continuous improvement methodologies.

• Comfort in working with digital systems, dashboards, and analytical tools.

• Previous experience as a plant manager, CI lead, or operations consultant is highly preferred.

• A BA or BS in a relevant field such as Engineering, Manufacturing, Organizational Leadership, Supply Chain Management, or Business Management.

🏝️ Benefits

• Flexible working hours — we trust you to manage your time.

• Competitive salary — compensation that reflects your skills, experience, and impact.

• Internet reimbursement — stay connected wherever you choose to work from.

• Thoughtful, human onboarding — step-by-step support from day one.

• Individual Development Plan conversations — bi-yearly career development aligned to your ambitions.

• Company-wide kickoffs & team days — we come together regularly across teams and regions.

• A global, inclusive culture — diverse backgrounds and perspectives, actively celebrated.