Solutions Architect – Splunk

This is a fully remote position, open to applicants in Colorado, +3 more states.

📋 Description

• Act as the technical leader for AI agents that enhance the productivity of our technical sales team.

• Provide guidance on the complete design of agentic systems across various platforms.

• Define, document, and promote best practices related to cost, performance, design, and integrations.

• Determine which agents are developed on which platform and establish the criteria for organizational decisions.

• Set the technical direction for contractors tasked with building agents.

• Contribute to the creation of reference designs and standards.

• Take ownership of delivering an initial set of 3 to 5 production agents.

• Finalize the last stages of agent builds.

• Establish thorough logging, monitoring, and alerting systems for agents in production.

• Monitor resource usage across agentic workloads.

• Define the parameters that ensure agents remain safe and compliant.

• Maintain a selection of production agents and address any regressions.

⛳️ Requirements

• A minimum of 3 years of experience in software, ML, or platform engineering.

• Demonstrated ability to serve as a technical authority and enhance team productivity.

• Hands-on experience in designing and developing production-level agentic systems.

• Experience in choosing and building across various agent platforms.

• Strong skills in tool and API integrations.

• Experience in creating evaluation harnesses and conducting offline/online evaluations.

• Familiarity with implementing guardrails, policy and permission models, and audit trails.

• Knowledge of token and cost management across different LLM providers.

• Experience in overseeing and reviewing the work of contractors, vendors, or peer engineers.

• Practical experience in operating agents in a production environment.

• Familiarity with Splunk products and expertise in cloud-native architectures.

• Proficient in programming/scripting languages such as Python and Bash.

• Understanding of distributed systems and microservices architecture.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with matching contributions from Cisco.

• Paid parental leave.

• Coverage for short and long-term disabilities.

• Basic life insurance.

• 10 paid holidays each full calendar year, plus 1 floating holiday.

• 1 paid day off to celebrate the employee's birthday.

• Year-end holiday shutdown.

• 4 paid days off dedicated to personal wellness.

• 16 days of paid vacation time each full calendar year for non-exempt employees.

• Flexible vacation time off program for exempt employees.

• 80 hours of sick leave.

• Up to 80 hours of unused sick leave can be carried over from one calendar year to the next.

• Optional 10 paid days each full calendar year for volunteering.

• Annual bonuses for non-sales positions.