Solutions Architect

This is a fully remote position, open to applicants in New York.

📋 Description

• Serve as a trusted advisor to clients, prospects, and partners, engaging at senior levels to swiftly comprehend their technology ecosystems, operational challenges, and business objectives.

• Partner with clients and vendors to create innovative solutions that integrate WideOrbit’s products with third-party tools, data sources, and workflows.

• Lead discovery sessions to pinpoint business objectives, operational challenges, technical requirements, and success criteria.

• Foster consensus with clients on measurable success metrics for each engagement, ensuring alignment between WideOrbit’s internal value measures and client expectations.

• Occasionally lead or assist in client-facing demonstrations, translating intricate technical capabilities into clear business-oriented value.

• Craft solutions and workflows designed to meet specific client business objectives, either entirely within the WideOrbit ecosystem or as part of a broader integrated stack.

• Analyze clients’ existing business processes, workflows, and associated costs, identifying high-leverage opportunities and prioritizing them in project planning.

• Offer technical guidance, subject matter expertise, and product knowledge during sales engagements to support complex deal negotiations and renewals.

• Coordinate the solution implementation process, ensuring seamless adoption while addressing technical and operational gaps, all while architecting the next phase of the solution.

• Collaborate closely with Sales, Product, Engineering, and Professional Services teams to align client priorities, market demands, and growth strategies.

• Work together on strategies to improve client satisfaction, identify revenue opportunities, and ensure successful long-term partnerships.

• Maintain proficiency in media, advertising technology, and operational workflows to ensure solutions address industry challenges and trends.

• Spot opportunities for product enhancements or integrations, championing innovation based on client feedback and market needs.

• Collaborate with internal teams to advance WideOrbit’s offerings, ensuring a leadership position within the ad tech ecosystem.

⛳️ Requirements

• 10+ years of experience in broadcast, cable, or local media operations, or within a software provider for media companies, broadcasters, publishers, or advertising organizations.

• Practical experience with both local broadcast workflows and digital advertising ecosystems (programmatic, ad serving, data integrations).

• Profound understanding of local media sales, traffic, and operational workflows, including the intersection of linear and digital advertising.

• Experience with SaaS platforms and/or large, complex enterprise resource planning systems.

• Demonstrated capability to engage cross-functional teams and promote collaboration.

• Exceptional communication skills, adept at presenting to executive-level stakeholders and large audiences.

• Experience in developing best-practice collateral and customer enablement strategies.

• Proven ability to manage customer relationships at both technical and business levels.

🏝️ Benefits

• Various factors are taken into account to determine compensation ranges, including market data, location, experience, qualifications, and skills.

• WideOrbit reserves the right to offer compensation that is above or below the salary and benefit information provided.