Solutions Architect

This is a fully remote position, open to applicants in Colorado, +12 more states.

📋 Description

• Analyze client requirements through a loyalty perspective

• Illustrate and express client needs at the convergence of desired results and Kobie capabilities

• Convey expected client outcomes across various workstreams

• Take ownership of and steer client business solution direction while ensuring team alignment with project scope

• Gather and confirm business requirements

• Develop and sustain BRDs, SCDs, and Epic/Feature briefs

• Independently define standard engagements and manage COGS validation

• Serve as a bridge among business, product, and technical teams

• Provide solution expertise during RFPs, RFIs, and upsell discussions

• Integrate client and market insights to influence platform roadmap strategies

• Create demos, proposals, and presentation materials

• Ensure design consistency from planning to launch and identify delivery risks

• Navigate trade-offs concerning scope, cost, and feasibility

• Oversee the transition from pre-sales to delivery

• Raise decisions that surpass standard scope

• Manage the solutioning process from start to finish, build trust across Sales, Delivery, and Product, and influence at least one roadmap decision within the first year

⛳️ Requirements

• 3-5 years of experience in solutions architecture, business requirements analysis, or technical pre-sales within a technology setting

• Documents business requirements into BRDs, SCDs, and Epic/Feature briefs that ensure solutions are traceable from discovery to delivery

• Validates delivery cost estimates (COGS) across data/analytics, software, customer service, and strategy workstreams to ensure feasibility

• Implements Agile/Scrum, waterfall, and iterative delivery methodologies

• Develops solution demos, proposals, and presentation materials for RFP, RFI, and upsell contexts

• Manages dependencies across marketing, data/analytics, and partner integration workstreams

• Detects scope drift and delivery risks and converts findings into corrective action plans

• Familiarity with loyalty marketing programs and mechanics is preferred

• Experience in retail, financial services, or travel & hospitality is advantageous

• Knowledge of MarTech platforms is preferred

🏝️ Benefits

• Flexible Time Off to recharge as needed

• Nine Company-Wide Holidays

• A comprehensive suite of benefits that prioritize your growth, development, and personal well-being

• Flexible work environment

• Remote work options

• Opportunities for periodic travel for team collaboration, customer engagements, training, and company events