Solution Executive

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• You will be tasked with ensuring compliance with all HealthStream security policies, procedures, and mandatory training.

• Identify and qualify opportunities for both current clients and new prospects: This includes aligning Scheduling & Capacity Management solutions with client initiatives, cultivating in-depth customer knowledge and relationships, identifying funding sources, securing executive sponsorship, overcoming challenges, and designing opportunities for improvement.

• Demonstrate, propose, and present: This involves showcasing Scheduling & Capacity Management solutions to key stakeholders, articulating a compelling value proposition, crafting comprehensive and innovative proposals, responding to inquiries, building ROI/business cases, and following up promptly and professionally.

• Support the RFP process: In response to requests for proposals, lead proposal teams, assist with quality RFI/RFP response strategies, secure references, and manage pricing strategies.

• Negotiate and close business: This includes drafting and submitting contracts, negotiating terms, securing commitments and signatures, processing contracts within the contract management system, and effectively transitioning clients to the implementation phase to ensure long-term customer success.

• Territory planning and pipeline management: This encompasses developing and updating territory plans, managing the pipeline in the CRM system, regularly updating plans and pipelines, supporting sales leadership in strategic formulation, and presenting plans/pipeline to sales leadership in a clear and concise manner.

• Contribute to the Scheduling & Capacity Management community: This includes developing and sharing best practices and resources, facilitating internal discussions, collaborating with other sales team members, and supporting the internal sales teams' efforts.

• Engage in personal and professional development opportunities: This involves enhancing product knowledge, gaining expertise in healthcare trends related to the Evaluate product portfolio, and continuously improving communication, presentation, negotiation, and teamwork skills.

• Be a value-added member of the broader Scheduling & Capacity Management community: This includes working cross-functionally with Marketing, Product, and Project Managers to create customer solutions that align with our vision, business principles, and values.

• Adopt a Challenger Selling mindset: Recognizing the importance of relationship building while also challenging clients to think differently about their strategic initiatives.

• Understand the target audience: Demonstrating the ability to grasp the needs of stakeholders and target leadership.

⛳️ Requirements

• Exceptional customer service and communication skills (both verbal and written).

• Must possess outstanding communication abilities and the capability to quickly forge relationships with individuals from the C-suite to departmental directors and end users.

• High degree of integrity and professionalism, effectively setting expectations.

• Comfortable working independently in an empowering, fast-paced, results-oriented environment.

• Bachelor's degree in a related field.

• Sales experience with a proven track record of at least 5 years of outstanding sales performance in highly competitive settings, preferably within the healthcare sector.

• Leadership qualities that promote teamwork while being willing to assume responsibility and accountability.

• Willingness to share success with team members.

• Ability to travel up to 40%.

• Proficient computer skills.

• Familiarity with Office Suite.

• Experience with CRM tools such as Salesforce.

• Excellent written and verbal communication skills.

• Ability to address practical problems and manage a variety of concrete variables in situations with limited standardization.

• Capacity to interpret a range of instructions provided in written, oral, diagram, or schedule form.

• Ability to supervise and lead other team members within the assigned territory.

• Strong communication skills to interact effectively with all levels of personnel.

• Capability to utilize a computer and monitor.

• Ability to sit at a computer for extended periods.

• Manual dexterity for operating keyboards and phones.

• Ability to speak clearly and in a moderated tone.

• Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• Paid Time Off.

• Parental Leave.

• 401k and Roth options.

• Flexible Spending Account.

• Health Savings Account.

• Life Insurance.

• Short- and Long-Term Disability insurance.

• Medical Bridge Insurance.

• Critical Illness Insurance.

• Accident Insurance.

• Identity Protection.

• Legal Protection.

• Pet Insurance.

• Employee Assistance Program.

• Fitness Reimbursement.