Solicitor, CILEx Lawyer, Experienced Paralegal – Client Secondments

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Maintain and expand revenue for the clients under your management.

• Seek out growth opportunities.

• Organize value-added activities, such as training sessions and secondments.

• Ensure effective internal communication and connectivity for all client-related activities, including the documentation of contact reports and the proper utilization of the CRM system.

• Oversee the management of quality impacts, KPIs, SLAs, audits, complaints, and conflicts.

• Support and advocate for innovation initiatives for the client.

• Manage client interactions and CRM expenditures.

• Contribute insights on client billing budgets, rates, pricing, and profitability.

• Handle client cash collection.

⛳️ Requirements

• Outstanding networking and CRM abilities.

• Proven experience in strong teamwork and collaboration.

• Capacity to balance a robust client service philosophy with internal business and operational needs.

• Ability to work effectively alongside colleagues in a collaborative environment.

• Clear commitment to ongoing improvement in operational excellence, while balancing commercial needs with quality control.

• Proficient in interpreting, analyzing, and presenting key data analytics metrics to clients.

• Alignment with the Firm’s Cultural Principles (Clear, Creative, Determined, and Supportive).

🏝️ Benefits

• Exceptional flexibility and a favorable work-life balance.

• A comprehensive compensation package, which includes private medical insurance, income protection insurance, and discounted gym membership, among numerous other benefits.

• Opportunities for advancement and professional development, including funding for professional qualifications.

• Social events both in-person and remotely.

• Chance to engage in various Environmental, Social, and Governance (ESG) initiatives.