Software Technical Trainer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Conduct live and virtual training sessions customized for end-users

• Work in conjunction with the Solution Delivery and Customer Success teams to pinpoint training deficiencies

• Create hands-on, scenario-driven programs that mirror real customer workflows

• Lead train-the-trainer sessions for trainers on the customer side

• Gather feedback from participants and stakeholders to enhance content

⛳️ Requirements

• Over 3 years of experience in technical training

• Solid understanding of SaaS platforms, particularly Salesforce

• Proven experience in delivering Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT)

• Strong technical skills and troubleshooting capabilities

• Proficient in developing scenario-based learning materials

• Exceptional communication and stakeholder management abilities

• Experience working collaboratively with subject matter experts (SMEs)

🏝️ Benefits

• Health insurance

• Competitive salary

• Remote work options

• Opportunities for professional development