Software Engineering Documentation Specialist

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Collaborate with software deployment teams to comprehend the deliverables of deployment documentation and pinpoint gaps among sales, deployment, service, and customer requirements.

• Discover techniques to enhance workflows related to software engineering documentation.

• Explore AI applications to boost efficiency in documentation and deployment processes.

• Work alongside individuals responsible for supplying input for standard system documentation packages.

• Establish documentation standards and templates aimed at improving deployment efficiencies and elevating the quality of both internal and external documentation deliverables.

• Create high-level system designs, data flows, and interactions of microservices utilizing approved drafting applications and various documentation tools.

• Facilitate review cycles with software development teams to verify documentation accuracy, necessary modifications, and requirements.

• Conduct training sessions on all new documentation standards and processes.

• Assist with internal documentation management system tools and initiatives.

⛳️ Requirements

• Previous experience in the deployment, integration, operations, support, or administration of Public Safety Applications.

• Specialized knowledge and proficiency in: Microsoft Visio Suite, Lucid Chart, Confluence, Google Drive and Google Applications, and Microsoft Office Applications.

• Familiarity with methodologies and applications utilized for automating the creation of technical documentation.

• Capability to learn internal standards and quality control protocols to produce drawing packages.

• Strong organizational abilities along with effective communication skills, both verbal and written.

• Ability to modify and edit drawings created by a third party.

🏝️ Benefits

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!