Software Engineer V – Infra/SRE

This is a fully remote position, open to applicants in United States.

📋 Description

• Overseeing the development and execution of a thorough monitoring strategy for a high-availability application, balancing short-term operational demands with long-term sustainability goals.

• Constructing and sustaining observability infrastructure utilizing Terraform, integrating AWS-native monitoring solutions with New Relic to ensure comprehensive full-stack visibility.

• Collaborating closely with application engineers focused on TypeScript/JavaScript services operating on AWS ECS, along with RDS and EventBridge in the architecture — gaining a deep understanding of the application to effectively instrument it.

• Setting reliability standards, creating runbooks, defining alerting thresholds, and establishing incident response practices that the wider team can manage and operate.

• Leading and guiding a technical team, establishing direction, removing obstacles for others, and mentoring engineers through complex and high-pressure scenarios.

• Engaging directly with government stakeholders to convey the reliability status of the application, highlight risks, and instill confidence in the systems for which you are accountable.

⛳️ Requirements

• Over 10 years of engineering experience, with considerable time dedicated to SRE, platform, or infrastructure-centric roles.

• Practical experience in building and managing infrastructure using Terraform within AWS environments.

• Profound understanding of AWS observability tools and services, including hands-on experience with ECS, RDS, and EventBridge.

• Proven experience in implementing and managing APM and monitoring solutions such as New Relic.

• Capability to read, comprehend, and work alongside TypeScript/JavaScript application codebases — sufficient to instrument effectively and debug across the technology stack.

• Experience operating systems that handle personally identifiable information (PII), demonstrating sound judgment regarding the operational and security practices required.

• Proven track record of leading a technical team in a high-trust, fast-paced environment — setting direction, upholding standards, and fostering the development of team members.

• Experience working with or alongside government agencies, possessing an understanding of the organizational dynamics and constraints involved.

• Excellent communication skills for both technical and non-technical audiences, including the ability to translate complex reliability concepts for stakeholders lacking an engineering background.

• A sense of curiosity, patience, and resilience when navigating ambiguous or rapidly evolving environments.

• A Bachelor's degree (or equivalent experience) is contractually required for this position.

🏝️ Benefits

• Offers Bonus

• Profit sharing bonus available after 90 days