Senior Cloud Site Reliability Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Ensure the health and reliability of Solace Cloud Services, meeting all SLAs.

• Design and implement infrastructure tooling, observability, and automation.

• Enhance the efficiency of production operations, minimizing errors and improving processes.

• Possess expert-level knowledge in managing production incidents in multi-cloud environments, following industry-standard incident management protocols.

• Handle service requests and provisioning from customers effectively.

• Demonstrate a proven ability to manage customer escalations and drive resolutions in critical, high-impact production settings.

• Collaborate directly with customers to identify, troubleshoot, and resolve operational challenges.

• Utilize expert debugging skills in Linux and Kubernetes to identify operational issues.

• Participate in on-call rotations, providing 24x7 off-hours support.

⛳️ Requirements

• Demonstrated expertise with public cloud providers (AWS, Azure, GCP) services and features.

• Proven experience with cloud Kubernetes infrastructure platforms such as AWS Elastic Kubernetes Service, Azure Kubernetes Service, and Google Kubernetes Service.

• Hands-on experience with monitoring tools including Datadog, Kibana, and Prometheus.

• Practical experience with infrastructure automation tools like Terraform and Cloud Formation.

• Expertise in debugging production alerts.

• In-depth understanding of Linux Operating Systems.

• Proficiency in programming languages such as Groovy, Python, and Go.

• Certified Kubernetes Administrator.

• Certified Cloud Administrator (AWS, Azure, or GCP).

🏝️ Benefits

• Balance matters – We believe work should fit into your life, not the other way around.

• Hybrid-first – Flexibility is embedded in our work culture, ensuring everyone feels included and empowered.

• Values-driven – We embody our core values: craftsmanship, trust, courage, freedom, momentum, humility, and human experience.

• Growth mindset – Our training programs are crafted to help you advance quickly.

• Customer Obsessed – We take pride in our world-class customer lineup.

• Keep it fun – We are social, maintaining simplicity, and know how to enjoy ourselves.

• Creative culture – Our sense of humor shines through as we create engaging videos on topics like MITT (check them out!).