Software Engineer – Automations

This is a fully remote position, open to applicants in United States.

📋 Description

• Reporting to Will, our Chief Technology Officer, you will be situated at the crossroads of engineering and operations, creating the automation layer that links us to external providers.

• Your main focus will be on designing and implementing solutions that interface with third-party systems to facilitate scenarios such as document transfer.

• Design, construct, and sustain automations that extract data from outdated physician platforms and initiate downstream patient scheduling workflows.

• Navigate a varied landscape of legacy systems, developing resilient scraping and data extraction logic that accommodates UI inconsistencies across vendors.

• Create a strong error handling and exception management framework, including structured exception queues, retry logic, alerting, and human-in-the-loop escalation workflows.

• Develop data validation and reconciliation layers that ensure the accuracy of data transferred between systems, mitigating downstream issues like patient mismatches and documentation errors.

• Collaborate with operations, engineering, and external partners to gather requirements, comprehend system stability needs, and plan for solution intricacies.

• Document all workflows, decision logic, edge cases, and process maps with the explicit aim of establishing the groundwork for future agentic AI automation.

⛳️ Requirements

• Practical experience with platforms such as UiPath, Automation Anywhere, or Power Automate.

• Proficiency in Python or similar programming languages for scripting, data transformation, and extending workflows beyond what native rolling supports.

• An API-first approach combined with pragmatism: you prioritize HL7, FHIR, or direct API integration where available, while also knowing when and how to resort to UI automation.

• Hands-on experience navigating healthcare platforms, with an understanding of how appointment scheduling data is structured and displayed across various vendor UIs.

• Strong abilities in data extraction from unstructured or inconsistent user interfaces, including crafting resilient selectors that endure updates.

• A proven history of designing robust error handling and exception management systems, encompassing retry logic, alerting, and structured escalation workflows instead of automations that fail silently.

• Experience in developing data validation and reconciliation processes that confirm accuracy across systems.

• Strong documentation practices and a focus on building for handoff, recognizing that your current work lays the foundation for future agentic AI automation.

• A testing-oriented mindset applied to automation: you write tests for your automations, systematically validate outputs, and do not consider a workflow complete until failure modes are addressed.

• Experience managing automation portfolios across numerous target systems, thinking in templatized architectures rather than creating one-off builds.

• Comfort in navigating stakeholder relationships to secure system access and technical collaboration from external partners.

🏝️ Benefits

• 401k

• Healthcare, Vision and Dental

• All the equipment required for you to perform your role effectively

• Flexible working hours

• Options for remote or hybrid working

• Personal Development budgets

• 18 days PTO plus public holidays

• 10 paid sick days

• Inclusive policies designed by our team, for our team