Social Work Case Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Foster trust and develop robust relationships with our patients through telephone and virtual interactions.

• Collaborate with the interdisciplinary team (which includes clinicians, case managers, community health workers, and coordinators) to ensure integrated, patient-centered care for high-needs individuals.

• Engage with patients to uncover social barriers, facilitating resource alignment and coordinating services to enhance the effectiveness of the Complex Care Department: Conduct assessments and create tailored action plans to meet individual patient needs.

• Identify caregivers displaying signs of burnout or those actively involved in coordinating the patient's care, offering emotional support and additional resources as necessary.

• Assist in managing complex family and support dynamics.

• Lead discussions about end-of-life planning.

• Work alongside patients to pinpoint their long-term care planning requirements and aspirations. Provide information on available options and assist in making referrals and coordinating essential care.

• Oversee care coordination between the Devoted Medical Behavioral Health Team while monitoring outcomes.

• Effectively manage multiple competing priorities for complex patients.

• Cultivate relationships and coordinate efforts with key local market and internal stakeholders.

⛳️ Requirements

• Ability to thrive in a fast-paced environment.

• Must embrace, seek out, and feel at ease with new and constantly evolving technologies.

• Minimum of 3 years of experience in medical social work, case management, or care coordination.

• Master’s degree in social work and a valid state license.

• Bilingual in Spanish is preferred.

• Prior experience in health insurance is preferred (Medicare Advantage experience is a plus).

• Experience with the senior population is an advantage.

• Proven track record in establishing relationships with patients and working within an interdisciplinary team.

• Ability to multitask comfortably: engage in listening, conversing, evaluating, and documenting simultaneously.

• A strong team player with a positive attitude; self-reflective.

• Comfortable with remote work.

🏝️ Benefits

• Employer-sponsored health, dental, and vision plan with low or no premium.

• Generous paid time off.

• $100 monthly stipend for mobile or internet expenses.

• Stock options available for all employees.

• Bonus eligibility for all positions except Director and above; Commission eligibility for Sales roles.

• Parental leave program.

• 401K plan.

• And more....