Social Media Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and Lead Social Strategy: Take ownership of and enhance Outreach's corporate social strategy to boost brand visibility, credibility, and engagement among leaders in revenue and technology.

• Shape the Corporate Narrative: Transform key brand and business priorities — including AI innovation, customer success, and leadership vision — into engaging and shareable social media content across various platforms.

• Employee Advocacy: Develop and expand Outreach's employee advocacy program, empowering team members to promote company content, celebrate achievements, and amplify Outreach's brand voice.

• Executive Social Leadership: Partner with Outreach executives to create and implement their social strategies, ensuring that thought leadership resonates with the company's voice and strategic objectives.

• Campaign & Event Integration: Spearhead social activation for significant events — such as product launches, content campaigns, and industry gatherings — to ensure cohesive brand storytelling across owned and earned channels.

• Social Intelligence: Track trends, discussions, and competitors to identify insights and opportunities that inform social and brand strategy.

• Measurement & Reporting: Monitor key performance indicators, assess data, and offer strategic recommendations to maximize impact and growth.

⛳️ Requirements

• Over 5 years of experience in social media, brand communications, or digital storytelling, ideally within B2B SaaS or technology sectors.

• Proven track record in developing corporate and executive social programs that enhance visibility, engagement, and brand trust.

• Demonstrated interest in AI and emerging technologies, with a willingness to explore their potential to improve workflows and deliver better results for customers.

• Outstanding writing and editing abilities, with a talent for adapting tone and style to suit different channels and audiences.

• Comprehensive knowledge of LinkedIn, with experience utilizing analytics and paid support to expand reach and influence.

• Strategic thinker with strong creative instincts and a keen eye for design and storytelling.

• Comfortable working collaboratively across functions with executives, PR, product marketing, content, and brand design teams.

• Bonus points for experience managing social media agencies, employee advocacy platforms, and executive thought leadership initiatives.

🏝️ Benefits

• Flexible time off

• 401k to assist you in saving for the future

• Comprehensive medical, dental, and vision coverage for full-time employees and their dependents

• A parental leave program that offers options for a paid night nurse and a gradual return to work

• Infertility and assisted reproductive services benefit

• Employee referral bonuses to incentivize the hiring of exceptional new team members

• Snacks and beverages available in the office, along with enjoyable events for celebrations

• Diversity and inclusion initiatives that support employee resource groups such as Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military