Social Media Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Managing the social media presence of Make-A-Wish America across platforms such as Facebook, Instagram, LinkedIn, YouTube, TikTok, Threads, and X.

• Developing, curating, publishing, and overseeing content across all social media channels in accordance with the organization's brand guidelines and corporate partner branding standards.

• Leading an agency that provides partial support for corporate content scheduling and posting.

• Serving as a social media advocate within the organization, ensuring that social media is thoughtfully integrated into partnerships, initiatives, and campaigns.

• Collaborating with the corporate team to create and implement partner pitches and campaign activations.

• Performing regular social listening, community management, and reporting tasks.

• Crafting and executing a strategy for social media engagement involving C-suite executives and board members.

• Assisting with social media influencer outreach, content planning, and activation support.

• Leading innovative content creation and curation initiatives, including live coverage of wishes, campaigns, and special events.

• Consulting, advising, coordinating, and providing training for social media practitioners at chapters on best practices, ensuring a cohesive approach to content.

• Managing high-visibility social marketing campaigns, including any necessary agency and contract management.

• Building and maintaining cross-functional relationships with chapter counterparts and internal colleagues at the National Office.

• Carrying out other job-related responsibilities as assigned.

⛳️ Requirements

• A Bachelor’s degree in Communications, Marketing, Liberal Arts, Business, or a related field is required.

• At least 5 years of relevant experience is required, with preference given to candidates with a background in social media, marketing, or communications.

• Proven experience with the functionalities of Instagram, Facebook, Twitter/X, TikTok, LinkedIn, and social media management tools.

• Strong proficiency in Microsoft Suite applications, particularly demonstrated expertise in PowerPoint.

• Ability to develop engaging content and graphics.

• Familiarity with nonprofit organizations is a plus.

🏝️ Benefits

• Comprehensive benefits package effective from day one: Medical, Vision*, Dental*, Wellness.

• Competitive salary with potential for annual incentives.

• Options for Health Savings Account and Flexible Spending Account.

• Health Reimbursement Account fully funded by Make-A-Wish America.

• Short Term Disability*, Long Term Disability*, and Life Insurance coverage.

• Additional insurance options: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo.

• 401(k) Retirement Savings Plan with a 5% match after one year of service.

• Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program.

• Provision of a laptop, 24” monitor, and docking station/adaptor to new hires.

• Up to 15 PTO days.

• 10 Sick Days.

• 11 Paid Holidays.

• 2 Volunteer Days after one year of service.

• 2 Personal Days accrued annually.

• Parental Leave.

• Employee Awards and Recognition Programs.

• Opportunities for Individual and Leadership Development.

• Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets.